Golf Shop & Guest Experience Assistant

Burhill Group Limited (BGL); England; On-site; GBP 18,000 - 21,000; Full time

Job summary

Burhill Group Limited in The Shropshire is seeking a Golf Services Assistant to deliver a welcoming, high-quality experience for members, guests and visitors. You will support the golf retail operation, assist customers with enquiries, bookings and purchases, and promote the club's products and services.

You will work with colleagues across the golf operation to ensure smooth day-to-day running, accurate transactions and a safe, secure working environment, contributing to repeat visits and

Qualifications

• Previous experience in a retail environment is essential/desirable.
• Experience working in Golf retail is essential/desirable.
• Good GCSE educational standard is essential/desirable.

Responsibilities

• Reviews daily bookings, tee times, lessons, societies and events.
• Greets customers by name and informs of offers and promotions.
• Processes telephone enquiries, green fee and other payments professionally.
• Replenish shop stock and update promotions daily, secure stock out of hours.
• Maintain a well-presented retail area with barcode and security tagging.
• Assist in training and development of new or less experienced colleagues.
• Ensure compliance with all BGL Health & Safety procedures.

Education

GCSE

Job description

Burhill Group Limited in The Shropshire is seeking a Golf Services Assistant to deliver a welcoming, high-quality experience for members, guests and visitors. You will support the golf retail operation, assist customers with enquiries, bookings and purchases, and promote the club's products and services.

You will work with colleagues across the golf operation to ensure smooth day-to-day running, accurate transactions and a safe, secure working environment, contributing to repeat visits and