Golf Academy Assistant - Guest Experience & Retail

JCB Golf & Country Club; Rocester; On-site; GBP 21,000 - 27,000; Full time

Job summary

JCB Golf & Country Club is seeking a proactive Golf Academy Assistant to join our front-line team at the Staffordshire site. You will welcome Members and Guests, process shop sales, merchandise stock, and help manage coaching studios and practice facilities.

This permanent, full-time role suits someone with a passion for golf, good IT skills, and a professional, friendly manner. PGA qualification or trainee status is preferred but not essential.

Qualifications

• Experience in golf retail and guest services is preferred.
• Strong customer service skills and a welcoming attitude.
• Basic IT skills and ability to operate a till and manage stock.

Responsibilities

• Welcome Members and Guests to the Golf Club and assist with requests.
• Operate till system to process daily Golf Shop Sales.
• Merchandise and replenish stock for a world-class retail presentation.
• Manage and organise the storeroom including stock receiving and monthly stock takes.
• Oversee the presentation of two Coaching studios and one Putting studio.
• Assist with Member and Guest Golf Activities.
• Manage the practice facilities and Buggy Fleet.

Skills

Customer service

Retail experience

Excellent IT skills

Golf knowledge

Education

PGA Qualified or Trainee

Tools

Till System

Stock management

Buggy fleet management

Job description

JCB Golf & Country Club is seeking a proactive Golf Academy Assistant to join our front-line team at the Staffordshire site. You will welcome Members and Guests, process shop sales, merchandise stock, and help manage coaching studios and practice facilities.

This permanent, full-time role suits someone with a passion for golf, good IT skills, and a professional, friendly manner. PGA qualification or trainee status is preferred but not essential.