Golf Services Assistant

Wentworth Club Limited; Virginia Water; Vor Ort; GBP 19.000 - 27.000; Vollzeit

Benefits dieser Stelle

Company Bonus Scheme

Company Pension Scheme

Enhanced Sick Pay

Employee meals provided

Corporate gym and spa membership

Birthday leave

Zusammenfassung

Wentworth Club Limited is seeking an enthusiastic Hospitality Assistant to welcome members and guests across the club’s turning circle, driving range and other golf areas. You will help keep hire items clean, assist with gear like trolleys and clubs, and coordinate with the Professional shop on item requests and payments.

The role operates on an annualised hours contract averaging 36 hours per week, with a strong emphasis on professional appearance, reliability and superb customer service in a

Qualifikationen

• Experience in hospitality or member services preferred.
• Sound understanding of health and safety at work.
• Previous experience is welcomed.
• Annualised hours contract around 36 hours per week.

Aufgaben

• Greet members and guests on arrival at various club locations.
• Valet park cars where appropriate.
• Maintain cleanliness of hire items and stored clubs, shoes, and trolleys.
• Communicate arrivals via radio and coordinate with the Professional shop.
• Monitor turning circle and entrances to prevent unauthorised parking.
• Check and maintain locker rooms; supervise the boot room.
• Support golf operations during busy periods.
• Record rental buggies, trolleys, and clubs; report damages.
• Maintain high dress and appearance standards per guidelines.

Kenntnisse

Customer service

Hospitality

Golf knowledge

Jobbeschreibung

Wentworth Club is one of the world’s finest private members Golf and Country Clubs, famous for its outstanding three Championship golf courses, in addition to a luxury Tennis & Health Club. The Club is surrounded and entwined within the Wentworth Estate, one of the most prestigious private estates in the London suburbs where many of the world’s premier golfers have their home.

To provide a seamless, 1st class service to all members and their guests throughout all areas of golf. Ensuring that they have a great first impression of Wentworth Club whether that be greeting them in the turning circle, the driving range, or any area within golf.

Please note this is an annualised hours contract, average 36 hours per week.

Key Areas of Activity

• To greet members and members guests in a courteous manner as they arrive to the club whether that be in the turning circle, driving range or car parks.
• To Valet park cars where appropriate.
• To maintain the cleanliness of all hire items.
• Ensuring we are cleaning all members club who store with us along with trolleys, shoes and another other clubs that have requested to be cleaned.
• Communicating member and guest arrivals through the radio.
• Liaising with the Professional shop regarding any hire item requests/payments.
• To assist the team in monitoring the use of the turning circle and entrances to the clubhouse, preventing any unauthorised parking or other obstructions.
• To check and maintain the locker rooms on a regular basis.
• To supervise and carry out duties in the boot room.
• To assist any areas in golf that may need support during busy spells.
• To track all rental buggies, trolleys, clubs through member and number and ensure any damage is reported.
• Develop relationships with key internal stakeholders to understand the products and level of quality required.
• Executes additional ad-hoc tasks to meet the business objectives of the department as directed by your Team Leader/Head of Golf Operations
• To maintain a high level of dress and appearance always adhering to company guidelines.
• To uphold and maintain all standards in line with your department’s standard operating procedures
• Ensure starters and rangers are fully briefed, supported, and informed of course conditions and competitions to maintain the smooth and efficient operation of golf course activities
• A sound knowledge of golf and working in all areas of the operation.
• Previous experience is welcomed.

Qualifications

• A sound understanding of health and safety in the workplace.
• Company Bonus Scheme
• Company Pension Scheme with Standard Life
• Enhanced Company Sick Pay, Maternity and Paternity
• Employee meals provided
• Corporate Gym and Spa Membership at the Berystede Hotel
• Birthday leave - 1-day paid time off
• Our exclusive Employee Engagement platform offers discounts at over 800 retailers, well-being centre, and much more. Comprehensive online courses and apprenticeships available