Golf Academy Assistant

JCB Golf & Country Club; Rocester; On-site; GBP 21,000 - 27,000; Full time

Job summary

JCB Golf & Country Club is seeking a proactive Golf Academy Assistant to join our front-line team at the Staffordshire site. You will welcome Members and Guests, process shop sales, merchandise stock, and help manage coaching studios and practice facilities.

This permanent, full-time role suits someone with a passion for golf, good IT skills, and a professional, friendly manner. PGA qualification or trainee status is preferred but not essential.

Qualifications

• Experience in golf retail and guest services is preferred.
• Strong customer service skills and a welcoming attitude.
• Basic IT skills and ability to operate a till and manage stock.

Responsibilities

• Welcome Members and Guests to the Golf Club and assist with requests.
• Operate till system to process daily Golf Shop Sales.
• Merchandise and replenish stock for a world-class retail presentation.
• Manage and organise the storeroom including stock receiving and monthly stock takes.
• Oversee the presentation of two Coaching studios and one Putting studio.
• Assist with Member and Guest Golf Activities.
• Manage the practice facilities and Buggy Fleet.

Skills

Customer service

Retail experience

Excellent IT skills

Golf knowledge

Education

PGA Qualified or Trainee

Tools

Till System

Stock management

Buggy fleet management

Job description

Salary: Competitive Salary

Contract Type: Full Time

Working Pattern: Permanent

The Opportunity – Golf Academy Assistant

The JCB Golf & Country Club, is constructed on a 240-acre site, sat next to the multi-national engineering and construction giant JCB. Set in the rolling Staffordshire countryside and boasting a 7308-yard par 72 championship golf course, JCB G&CC was designed to not only host our corporate members and guests, but to include an Annual Professional Championship. For 2026 we are proud to announce we will host LIV GOLF UK - as their sole event to be held on UK soil.

Our Golf Academy Team are one of the first faces our golfers interact with. As a result, we are searching for an enthusiastic, hardworking, and presentable individual with a golfing background to work alongside our current team. The mission is to provide outstanding, world class member and guest services leaving memorable experiences along the way.

Please note a full DBS check will be carried out at offer stage.

What does this role involve day to day?

• Welcome Members and Guests to the Golf Club, ensuring to assist with any requests they may have
• Operate a Till System to process daily Golf Shop Sales
• Merchandise and replenish stock to ensure a world class retail presentation
• Manage & organise a storeroom of shop stock - including the receiving of stock and monthly stock takes
• Oversee the presentation of two Coaching studios and one Putting studio
• Assist with Member & Guest Golf Activities
• Manage the practice facilities & Buggy Fleet Management

This will be suited to you if:

• You have a passion for developing a career in golf
• Working previously in the golf industry is desirable but not essential
• You exhibit a welcoming 'can do' attitude to any request made by member or guest
• Taking great pride in all that you do
• Knowledge of a retail operation
• Sufficient IT skills
• Always looking for opportunities to enhance the member and guest experience
• You must be presentable, punctual, well organised and enthusiastic
• Passionate about delivering the high standards for our guests in line with the JCB Golf & Country Club brand
• You handle feedback in a professional manner and respond well to tasks given
• A broad knowledge of Golf - including etiquette, various formats and local rules
• Flexibility is crucial as the role will include weekend working hours
• PGA Qualified or Trainee preferred, but not required

What happens next?

We'll carefully review your application and, if you're shortlisted, our Resourcing team will arrange a call to discuss the opportunity in more detail. From there, you'll usually take part in a Teams interview, followed by an in-person meeting with the team. We'll keep in touch throughout the process, so you'll always know where you stand.

What's in it for you?

• 33 days' holiday (including most bank holidays)
• Market leading company pension scheme through Royal London
• Access to an in-house doctor, dentist, and an award-winning Occupational Health team
• Onsite gym to help you stay active
• ULEV car scheme
• Bupa Private Medical Health Scheme
• Exclusive discounts through the JCB Rewards Hub
• Cycle to Work scheme

A business that genuinely invests in its people

And that's just the start. At JCB, you'll be part of a world-class team where your contribution is valued, your wellbeing matters, and your career can thrive.

Need support during the recruitment process?

Our goal is simple: to give every candidate the opportunity to perform at their best

We welcome applications from people of all backgrounds and are committed to an inclusive recruitment process. If you need any reasonable adjustments during the application or interview process, please contact [e-mail] and we'll be happy to support you.