Global Travel & Corporate Card Programs Leader

Cfa Institute; England; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Generous time off

Competitive retirement plans

Flexible work options

Wellbeing programs

Job summary

CFA Institute is seeking a Senior Manager, Travel and Credit Card Operations to lead a global travel program and corporate card administration. You will oversee TMC relationships, budgeting, policy, and risk, while driving improvements and ensuring safety for business travelers worldwide.

You will manage a team, partner with Procurement and Treasury, and coordinate with internal stakeholders to optimize travel and expense processes.

Responsibilities

• Manage day-to-day operation of global travel program including TMC, booking platform, and preferred suppliers within policy and budget.
• Lead, coach and develop a team of travel and card analysts and coordinators; set objectives and review performance.
• Manage global travel budget; forecast, analyze variances, and report to Finance leadership.
• Own TMC and supplier processes; support renegotiation, RFPs, sourcing transitions with strategy and contract approval.
• Administer and maintain global travel policy and recommend changes; manage exceptions.
• Collaborate with data/insights to produce travel spend reports; identify trends and savings opportunities.
• Serve as point of contact for traveler safety, security, and travel disruption escalations.
• Maintain traveler communications and training content for Inside CFA Institute.
• Identify gaps in travel and card processes; deliver improvements including new platform capabilities.
• Partner with Procurement, Treasury, Expense Management and Events to align travel, expense and card processes.
• Manage day-to-day administration of corporate credit card program; respond to card applications and user updates.
• Review and respond to card limit change requests; escalate outside policy.
• Respond to cardholder queries and resolve issues; escalate complex matters.
• Maintain card program procedures, controls, and coordinate with Treasury on audits and provider changes.
• Support implementation of card and travel system/process changes to ensure embedding.

Job description

CFA Institute is seeking a Senior Manager, Travel and Credit Card Operations to lead a global travel program and corporate card administration. You will oversee TMC relationships, budgeting, policy, and risk, while driving improvements and ensuring safety for business travelers worldwide.

You will manage a team, partner with Procurement and Treasury, and coordinate with internal stakeholders to optimize travel and expense processes.