Global Sports Tech Support Specialist

PlayerData; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Private Health Insurance

Competitive holidays

Mental health and wellbeing support

Group Life Assurance

Perks at work discounts

Birthday cake

Job summary

A leading sports tech company in the United Kingdom is seeking a Customer Support Specialist to join their team. In this role, you will provide support to a global customer base via call, chat, and email, resolving issues and maintaining data quality. The ideal candidate should have experience in sports technology, exceptional communication skills, and a strong understanding of soccer and other field sports. Benefits include health insurance and 6-monthly salary reviews.

Qualifications

• Experience in a customer-facing role in the sports tech industry.
• Strong understanding of soccer and field sports.
• Excellent written and verbal communication skills.

Responsibilities

• Provide support to customers across various channels.
• Investigate and resolve issues clearly and accurately.
• Onboard new customers and maintain feedback communication.

Skills

Strong communication skills

Problem-solving

Attention to detail

Technical aptitude

Tools

HubSpot

Wearable tech

Job description

A leading sports tech company in the United Kingdom is seeking a Customer Support Specialist to join their team. In this role, you will provide support to a global customer base via call, chat, and email, resolving issues and maintaining data quality. The ideal candidate should have experience in sports technology, exceptional communication skills, and a strong understanding of soccer and other field sports. Benefits include health insurance and 6-monthly salary reviews.