Elite Sports Account Manager — Onsite UK

STATSports; Liverpool; On-site; GBP 35,000 - 52,000; Full time

Job summary

STATSports, a world leader in GPS player tracking and analysis, is seeking an Account Manager based in the UK to manage high-profile club relationships. You will provide training, sports consultancy and ongoing support to ensure clients maximise value from our products and services.

The role requires strong relationship skills, 2:1 in Sports & Exercise Science, GPS experience in high performance sports, and onsite availability at clubs. Salesforce CRM experience is desirable.

Qualifications

• At least a 2:1 in Sports & Exercise Science or equivalent.
• Experience working or coaching in High Performance Sports using a GPS Performance Tracking System.
• Ability to speak English fluently.
• The ability to be onsite working at the club’s facilities.

Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Provide Sports Science consultancy
• Be strategic in your approach, providing proactive, value-add account management services
• Ensure clients are using the most up-to-date products and are fully trained on every aspect of the system
• Be highly personable and professional. Build and maintain strong, long-lasting client relationships.
• Ensure timely, successful delivery of our solutions to meet customer needs and objectives.
• Provide prompt and accurate answers to clients’ queries and assist with challenging requests or issue escalations as needed.
• Keep client records up to date and accurate in Salesforce, recording all interactions
• Visit clients throughout the year to ensure clients’ needs and objectives are being met.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Collaborate with the Sales Team to identify and grow opportunities within territories.

Skills

Relationship management

Communication

Sales

Customer service

Education

2:1 in Sports & Exercise Science

Tools

Salesforce CRM

Job description

STATSports, a world leader in GPS player tracking and analysis, is seeking an Account Manager based in the UK to manage high-profile club relationships. You will provide training, sports consultancy and ongoing support to ensure clients maximise value from our products and services.

The role requires strong relationship skills, 2:1 in Sports & Exercise Science, GPS experience in high performance sports, and onsite availability at clubs. Salesforce CRM experience is desirable.