Global Service logistics Business Solution Analyst / Ops Business Sys Analyst

NetApp; Windsor; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology solutions company is seeking a Global Service Logistics Business Systems Analyst to enhance systemic efficiencies and ensure seamless operations. This role involves maintaining logistics processes, providing ongoing support for systems like Baxter Planning, Oracle, and SAP CRM, and collaborating across teams. Ideal candidates should have a Bachelor's degree and 3-5 years of relevant experience in logistics or supply chain roles, strong analytical skills, and proficiency in industry-standard software.

Qualifications

• 3-5 years of experience in a service logistics, supply chain, or business systems analyst role.
• Strong understanding of global service logistics operations and best practices.
• Exceptional communication and interpersonal skills.

Responsibilities

• Maintain and optimize current service logistics processes and systems.
• Collaborate with cross-functional teams to develop comprehensive business solutions.
• Monitor key performance indicators (KPIs) and generate reports.

Skills

Analytical skills

Technical expertise

Communication skills

Project management

Data analysis

Education

Bachelor’s degree in Business Administration, Information Systems, Logistics, or related field

Tools

Baxter Planning

Oracle

SAP CRM

Job description

Title: Global Service logistics Business Solution Analyst / Ops Business Sys Analyst

Location: Bangalore, Karnataka, IN

Requisition ID: 132214

Job Summary

We are seeking a highly motivated and detail-oriented Global Service Logistics Business Systems Analyst (BSA) to join our team. The ideal candidate will play a pivotal role in maintaining our global service logistics processes, enhancing system efficiencies, and ensuring seamless operations. This role requires a blend of analytical prowess, technical expertise, and exceptional communication skills, with specific knowledge in Baxter Planning, Oracle, and SAP CRM.

Job Requirements

• Maintain and optimize current service logistics processes and systems to ensure efficient operations.
• Collaborate with cross-functional teams to gather requirements and develop comprehensive business solutions.
• Provide ongoing support and troubleshooting for service logistics systems, particularly Baxter Planning, Oracle, and SAP CRM.
• Run regular system programs and ensure they are functioning correctly, addressing any issues promptly.
• Create and maintain detailed documentation of system configurations, processes, and user guides.
• Conduct training sessions for end-users to ensure efficient system utilization.
• Monitor key performance indicators (KPIs) and generate reports to track system performance and logistics efficiency.
• Stay updated with industry trends and advancements in logistics technology to recommend innovative solutions.
• Assist in the development and execution of test plans to ensure system modifications meet business requirements.

Education

• Bachelor’s degree in Business Administration, Information Systems, Logistics, or a related field.
• 3-5 years of experience in a service logistics, supply chain, or business systems analyst role.
• Strong understanding of global service logistics operations and best practices.
• Proficiency in Baxter Planning, Oracle, and SAP CRM.
• Excellent analytical and problem-solving skills.
• Strong project management skills with the ability to handle multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Experience with data analysis tools and techniques.
• Ability to adapt to a fast-paced and dynamic work environment.

Preferred Qualifications

• Master’s degree in a related field.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Knowledge of EDI (Electronic Data Interchange) and other logistics-related technologies.
• Familiarity with regulatory requirements and compliance in global service logistics.

Job Segment: Logistics, Systems Analyst, Oracle, Database, ERP, Operations, Technology