Global Salesforce & CRM Analytics Senior Business Analyst

Ceva Logistics; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

CEVA Logistics seeks a Senior Salesforce Business Analyst to bridge business and IT, focusing on Sales Cloud and CRM Analytics across an international setting. You will structure business needs, design functional solutions and translate requirements into analytics and dashboards.

You will contribute to project delivery, data quality, user adoption and continuous improvement of CRM analytics capabilities for Sales, Marketing and Data teams.

Qualifications

• 5-7+ years as Salesforce Business Analyst or similar role.
• Proven hands-on experience with Salesforce Sales Cloud and CRM Analytics/Tableau CRM.
• Experience translating business needs into user stories, specs and test cases.

Responsibilities

• Gather and challenge requirements from Sales, Marketing and Data teams.
• Translate needs into user stories, specs and acceptance criteria.
• Design and optimize Salesforce Sales Cloud processes.

Skills

Salesforce Sales Cloud

CRM Analytics / Tableau CRM

Requirements gathering

User stories & backlog

Agile methodologies

Excellent communication

Tools

Tableau

Job description

CEVA Logistics seeks a Senior Salesforce Business Analyst to bridge business and IT, focusing on Sales Cloud and CRM Analytics across an international setting. You will structure business needs, design functional solutions and translate requirements into analytics and dashboards.

You will contribute to project delivery, data quality, user adoption and continuous improvement of CRM analytics capabilities for Sales, Marketing and Data teams.