Global People Operations Advisor

Eversheds Sutherland; Birmingham; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid working model

Flexible working

Health & wellbeing support

Diversity & inclusion

Career development programs

Job summary

Eversheds Sutherland in Birmingham is seeking a People Operations Advisor to join the International People Operations team. This hybrid role requires 3 days on-site in the Birmingham Office and focuses on delivering high-quality HR support across the employee lifecycle.

You will collaborate with HR Business Partners to ensure policy compliance, drive improvements, and provide proactive advice to managers and staff.

Qualifications

• Previous experience in a HR Advisory, HR generalist or People Operations role.
• Significant experience of providing advice, guidance and support to managers and employees.
• Excellent attention to detail and a commitment to delivering high-quality, accurate work.
• Ability to effectively prioritise and manage a varied workload in a fast-paced environment.
• Demonstrable stakeholder management and relationship-building skills.
• A proactive, solutions-focussed approach to problem solving.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally.
• Enjoys identifying opportunities to improve processes and ways of working.
• Proficiency in HR systems and Microsoft Office applications, particularly Word and Excel.

Responsibilities

• The purpose of this role is to provide proactive, high-quality People advice and support across the full employee lifecycle.
• Working closely with the HR Business Partner team and wider People function, you will play a key role in delivering an exceptional employee experience, ensuring compliance with policy and legislation, and supporting managers to effectively manage their people responsibilities.
• We are continually looking for smarter and more efficient ways of working, so you'll be encouraged to share ideas, challenge existing processes and contribute to continuous improvement initiatives across the People function.
• Building strong relationships will be essential, as you'll work closely with HR Business Partners, managers and colleagues across the business to deliver a seamless and customer-focused service.
• You will be responsible for a broad range of People activities, including but not limited to: acting as a first point of contact for People-related queries, providing advice and guidance on policies, procedures and employee lifecycle processes, or referring matters to the appropriate specialist team where required.
• Providing advice, coaching and guidance to line managers on a range of employee relations matters, including probation, performance management, absence management, flexible working requests and fixed-term contract endings.
• Supporting the Employee Relations team with disciplinary and grievance processes.
• Supporting the HR Business Partner and Employee Relations teams with projects, process improvements and other ad hoc initiatives.
• Managing the leaver process from initiation through to completion, liaising with managers and coordinating activity with the People Operations Offboarding team.
• Collaborating with immigration advisors to effectively manage a portfolio of immigration compliance processes, including visa and right to work expiry cases from initiation through to resolution.
• Coordinating all People-related aspects of Data Subject Access Requests (DSARs), ensuring deadlines are met and maintaining regular communication with the Governance & Compliance team.
• Managing employee lifecycle activity for colleagues within the People function, including onboarding, offboarding and family leave processes.
• Undertaking peer quality checks to ensure all communications and outputs are accurate, consistent and delivered to a high standard.

Skills

HR advisory

HR generalist

stakeholder management

attention to detail

communication skills

MS Office

Excel

Tools

HR systems

Microsoft Word

Microsoft Excel

Job description

Eversheds Sutherland in Birmingham is seeking a People Operations Advisor to join the International People Operations team. This hybrid role requires 3 days on-site in the Birmingham Office and focuses on delivering high-quality HR support across the employee lifecycle.

You will collaborate with HR Business Partners to ensure policy compliance, drive improvements, and provide proactive advice to managers and staff.