Global Payroll Client Success Specialist

West Sussex.info; Chichester; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Free on-site parking

Employee benefits

Incentive and reward programmes

Great team environment

Job summary

A leading payroll service provider based just outside of Chichester is seeking a Client Relationship Administrator to deliver exceptional customer service. You will manage global payrolls and ensure clients’ needs are met. Candidates should have demonstrable customer service experience, strong organizational skills, and be self-motivated. The role offers a basic salary of £27,000 with a potential OTE of £32,000.

Qualifications

• Demonstrable customer service experience.
• Basic Microsoft Office and Computer Literacy skills.
• Strong organisational skills.
• Self-motivated and resilient.
• English Language, with any additional languages an advantage.

Responsibilities

• Organise daily work schedules and follow up with clients.
• Ensure all queries are dealt with appropriately and timely.
• Actively seek additional business opportunities with clients.
• Communicate effectively with multiple departments.
• Manage and implement payroll services for clients.
• Handle sensitive data per GDPR legislation.

Skills

Customer service experience

Microsoft Office skills

Organisational skills

Self-motivated

English Language

Job description

A leading payroll service provider based just outside of Chichester is seeking a Client Relationship Administrator to deliver exceptional customer service. You will manage global payrolls and ensure clients’ needs are met. Candidates should have demonstrable customer service experience, strong organizational skills, and be self-motivated. The role offers a basic salary of £27,000 with a potential OTE of £32,000.