Client-Focused Payroll Specialist (Portfolio Lead)

Morgan McKinley (South West); Torquay; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Group life assurance

Income protection

Health cash plan

Counselling services

Virtual GP

Mental Health First Aiders

Cycle to work scheme

Gym/pool membership discounts

Digital health resources

Menopause support

Family-friendly benefits

Additional annual leave

Volunteer day

Electric vehicle lease

Milestone recognition

Wellbeing webinars

Charitable support

Job summary

Morgan McKinley (South West) is seeking a Payroll Administrator to join a friendly, client-facing payroll team. You will manage a portfolio of clients, ensure accurate and timely payrolls, and work closely with colleagues to maintain high service standards.

The role offers hybrid working, training and career development within a professional services firm. Strong knowledge of UK payroll legislation and excellent communication are preferred.

Qualifications

• Strong knowledge of UK payroll legislation and practices.
• Experience managing a portfolio of clients or multiple payrolls.
• Proven track record delivering excellent client service.
• Excellent attention to detail and methodical work approach.
• Confident written and verbal communication with clients.
• Ability to build positive client relationships and work independently within a team.
• Strong organisational and time-management skills, able to meet deadlines.
• Proficient IT skills including Excel, Word and Outlook.

Responsibilities

• Processing client payrolls as part of a collaborative payroll team.
• Acting as the primary point of contact for an allocated portfolio of clients.
• Managing client payrolls from start to finish with accuracy and compliance.
• Supporting onboarding of new clients and payrolls with complete data.
• Identifying opportunities to improve processes and client experience.
• Building and maintaining professional client relationships.
• Responding to payroll queries accurately and within timescales.
• Staying updated on payroll legislation and applying changes accordingly.
• Liaising with HMRC on employer payments and payroll matters.
• Ensuring payroll deadlines are consistently met.
• Collaborating with colleagues and providing support as needed.

Skills

UK payroll knowledge

Portfolio management

Client service

Attention to detail

Communication skills

Relationship building

Independent worker

Time management

Excel

Tools

Excel

Outlook

Job description

Morgan McKinley (South West) is seeking a Payroll Administrator to join a friendly, client-facing payroll team. You will manage a portfolio of clients, ensure accurate and timely payrolls, and work closely with colleagues to maintain high service standards.

The role offers hybrid working, training and career development within a professional services firm. Strong knowledge of UK payroll legislation and excellent communication are preferred.