Global Client Relations Specialist | Payroll & Expansion

West Sussex.info; Chichester; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Basic salary of £27,000 per annum

5% uncapped commission on upsells

Annual bonus scheme

Christmas bonus

Quarterly sales incentives

Enhanced pension contributions

Life and income protection

20 days annual leave plus bank holidays

Healthcare reimbursement plan

Free on-site parking

Job summary

A leading payroll service provider in Chichester seeks a Global Client Relationship Administrator. You will manage client relationships, ensuring timely payroll processes and delivering exceptional customer service. The ideal candidate will have experience in B2B service and strong interpersonal skills. A salary package includes £27,000 per annum with a realistic OTE of over £32,000, plus various bonuses and benefits, in a supportive and engaging work environment.

Qualifications

• Experience in B2B customer service is essential.
• Demonstrable administration experience is required.
• Basic skills in Microsoft Office and computer literacy are necessary.
• Excellent communication skills in English are mandatory.

Responsibilities

• Be the main point of contact for your client base.
• Organise daily work schedules and follow up on payroll processes.
• Deal with queries and problem-solving tasks in a timely manner.
• Identify additional business opportunities with clients.
• Communicate effectively with teams to deliver overall service.

Skills

Customer service experience

Administration experience

Microsoft Office proficiency

Excellent written and spoken English

Organisational skills

Interpersonal skills

Problem-solving skills

Self-motivated

Job description

A leading payroll service provider in Chichester seeks a Global Client Relationship Administrator. You will manage client relationships, ensuring timely payroll processes and delivering exceptional customer service. The ideal candidate will have experience in B2B service and strong interpersonal skills. A salary package includes £27,000 per annum with a realistic OTE of over £32,000, plus various bonuses and benefits, in a supportive and engaging work environment.