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Benefits offered by this job
25 days annual leave
Private medical insurance
Health cash plan
Pension contributions
Life Assurance
Group income protection
Job summary
A global business services firm in the UK is seeking an Enterprise Service Manager to oversee payroll activations and enhance client relationships. This role involves managing client portfolios, ensuring timely payroll service delivery, and driving operational excellence. The ideal candidate has over 5 years of payroll and operations experience in a client-facing role. Excellent communication and problem-solving skills are essential. A comprehensive benefits package, including private medical insurance and generous annual leave, is offered.
Qualifications
5+ years of payroll/HR experience in a client-facing environment.
5+ years of operations-related experience with cost-effective solutions.
Proven ability to improve client relationships.
Responsibilities
Manage a portfolio of Tier 1 and Tier 2 clients.
Operational service management across global payrolls.
Facilitate client meetings and maintain activation plans.
Skills
Communication skills
Problem-solving
Project management
Team collaboration
Client engagement
Education
Bachelor’s degree in business administration or related field
Tools
MS Office
Job description
A global business services firm in the UK is seeking an Enterprise Service Manager to oversee payroll activations and enhance client relationships. This role involves managing client portfolios, ensuring timely payroll service delivery, and driving operational excellence. The ideal candidate has over 5 years of payroll and operations experience in a client-facing role. Excellent communication and problem-solving skills are essential. A comprehensive benefits package, including private medical insurance and generous annual leave, is offered.