Global Payroll Activation Lead

VISTRA; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Health cash plan

Pension: 3% employee and 8% employer contribution

Life Assurance 4x Salary

Group income protection

Season ticket loan

Ride to work scheme

Celebration Leave

Buy up to one week’s annual leave

Job summary

A leading global services firm is seeking an Enterprise Service Manager in Greater London. This role is pivotal for overseeing payroll activations and ensuring high client satisfaction through exceptional service management. Candidates should have at least five years of payroll or HR experience, strong communication skills, and a bachelor's degree. Key responsibilities include managing client relationships, supporting operational activities, and contributing to the growth of the Customer Success department. Join us to make a lasting impact in a dynamic environment.

Qualifications

• 5+ years of payroll/HR experience in a client-facing environment.
• Proven ability to repair and improve client relationships.
• Experience handling complex client discussions.

Responsibilities

• Manage a portfolio of Tier 1 and Tier 2 clients.
• Drive activation of new global payrolls.
• Ensure high levels of client satisfaction.

Skills

Client Management

Project Management

Communication

Problem Solving

Relationship Building

Education

Bachelor’s degree in business administration or related field

Tools

MS Office (Outlook, Excel, Word)

Job description

A leading global services firm is seeking an Enterprise Service Manager in Greater London. This role is pivotal for overseeing payroll activations and ensuring high client satisfaction through exceptional service management. Candidates should have at least five years of payroll or HR experience, strong communication skills, and a bachelor's degree. Key responsibilities include managing client relationships, supporting operational activities, and contributing to the growth of the Customer Success department. Join us to make a lasting impact in a dynamic environment.