Global Mobile App Delivery & Platform Lead

Welcome Break; Milton Keynes; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Welcome Break seeks a Mobile App Delivery & Platform Manager to lead end-to-end delivery of our mobile app ecosystem. You will oversee cross-functional collaboration with Commercial, Product and IT teams to translate business needs into scalable technical solutions.

You will also manage ongoing performance, vendor relationships and continuous delivery cycles, with a focus on reliability, security and user experience across platforms.

Qualifications

• Minimum 5 years in technology project management, product delivery or similar.
• Experience delivering mobile applications (iOS and/or Android).
• Strong understanding of mobile app architectures, frameworks and delivery ecosystems.
• Experience with APIs, integrations and backend services.
• Proven track record of delivering complex digital products.
• Experience managing third-party vendors or agencies.
• Familiarity with mobile app analytics and performance metrics.

Responsibilities

• Own end-to-end technology solution for the mobile app, ensuring scalable design and alignment with requirements.
• Work with Product Owners and Marketing to translate requirements into deliverables.
• Evaluate and select mobile technologies, platforms and tools.
• Collaborate with Enterprise Architecture for solution validation and standards.
• Manage third-party developers and platform providers to ensure quality.
• Oversee integration of mobile app with backend systems (payments, loyalty, CRM, APIs).
• Own the technical support model for the mobile app (excluding end-user support).
• Ensure robust testing, validation and release governance.
• Define and track performance metrics (uptime, latency, downloads, engagement).
• Identify and mitigate risks around mobility, data privacy and security with InfoSec.
• Monitor live performance for optimisation opportunities.

Skills

Delivery Ownership

Product Translation

Mobile technology understanding

Vendor & partner management

Analytical & data-driven

Service management

Stakeholder communication

Problem solving

Adaptability & prioritisation

Customer & commercial focus

Job description

Welcome Break seeks a Mobile App Delivery & Platform Manager to lead end-to-end delivery of our mobile app ecosystem. You will oversee cross-functional collaboration with Commercial, Product and IT teams to translate business needs into scalable technical solutions.

You will also manage ongoing performance, vendor relationships and continuous delivery cycles, with a focus on reliability, security and user experience across platforms.