Global Infor ERP Systems Administrator – Transformation

Nigel Wright Group; North East; On-site; GBP 85,000 - 115,000; Full time

Job summary

Nigel Wright Group is seeking a Global Infor Systems Administrator to own the operational management, administration and continuous improvement of the organisation’s global Infor environment.

Joining during the latter stages of implementation, you will work with the programme team to understand the platform ahead of go-live, then lead hypercare and establish processes for business-as-usual operation, governance and support.

Qualifications

• Experience administering or managing an Infor ERP within a multi-site organisation.
• Strong knowledge of system administration, security, configuration, upgrades, troubleshooting and integrations.
• Experience managing suppliers, contracts and service-level agreements.

Responsibilities

• Owning day-to-day administration and long-term management of the global Infor CloudSuite environment.
• Ensuring the platform remains stable, secure, available and capable of supporting business-critical operations.
• Establishing and leading an Infor Centre of Competence and governance.
• Coordinating internal specialists, key users, technical resources and external partners across multiple locations.
• Developing a structured global support service covering incidents, problems, requests and changes.
• Managing system releases, upgrades, security updates, patches and enhancements.
• Overseeing integrations between Infor and other enterprise and manufacturing applications.
• Managing relationships with Infor and third-party service providers, including contracts and SLAs.
• Establishing effective governance, controls and technical standards.
• Supporting security reviews, compliance activity and audits.
• Working with business stakeholders to identify opportunities for automation and data-driven improvements.

Skills

Infor CloudSuite

ERP administration

Governance

Security

Stakeholder mgmt

Incident management

Project coordination

Education

Bachelor's degree in IT or related

Tools

Infor LN

Infor OS

ITSM tooling

Job description

Nigel Wright Group is seeking a Global Infor Systems Administrator to own the operational management, administration and continuous improvement of the organisation’s global Infor environment.

Joining during the latter stages of implementation, you will work with the programme team to understand the platform ahead of go-live, then lead hypercare and establish processes for business-as-usual operation, governance and support.