Global Gaming Community Manager (Discord)

NetEase Games; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

NetEase Games is seeking a seasoned Community Manager to lead overseas communities, with a focus on Discord operations and strategic planning aligned with product roadmaps. The role requires deep familiarity with shooter/competitive genres and strong cross-cultural communication.

You will coordinate with the China-based development team, gather player feedback, and optimize community features to engage players across regions. Visa sponsorship is available for UK-based applicants.

Qualifications

• Bachelor's degree or higher, with proficiency in English as a working language.
• 3+ years of experience operating large overseas gaming communities (Discord).
• Deep gaming experience with overseas titles, especially shooter/competitive genres.
• Strong communication and execution skills with collaborative team spirit.
• Proficiency in Chinese is required for daily coordination with the China-based development team.

Responsibilities

• Plan and operate overseas gaming communities, developing and executing community strategies based on product market strategy and release schedule.
• Oversee promotional scheduling, publishing, and performance evaluation of game content within the community.
• Continuously optimize Discord community features to meet player needs and preferences.
• Collect and report player feedback and sentiment; monitor competing games and new releases in the genre.

Skills

Community management

Discord

English proficiency

Communication

Education

Bachelor's degree

Tools

Discord platform

Job description

NetEase Games is seeking a seasoned Community Manager to lead overseas communities, with a focus on Discord operations and strategic planning aligned with product roadmaps. The role requires deep familiarity with shooter/competitive genres and strong cross-cultural communication.

You will coordinate with the China-based development team, gather player feedback, and optimize community features to engage players across regions. Visa sponsorship is available for UK-based applicants.