A leading video game platform in the UK is seeking a Moderation Community Manager to oversee moderation efforts and ensure community safety and engagement. The ideal candidate will have experience in online moderation and community management, along with strong conflict resolution and communication skills. This role offers a flexible 4-day work week and benefits such as private healthcare and a gaming allowance.
Qualifications
Proven experience in online moderation or trust & safety, especially in gaming communities.
Deep knowledge of community platforms and moderation tools.
Excellent communication skills and ability to handle sensitive situations.
Responsibilities
Own development and refinement of community guidelines.
Handle user-facing communication for sensitive issues.
Work through moderation queues and ensure high standards.
Skills
Online moderation experience
Community management skills
Conflict resolution
Cross-functional leadership
Familiarity with gaming culture
Job description
A leading video game platform in the UK is seeking a Moderation Community Manager to oversee moderation efforts and ensure community safety and engagement. The ideal candidate will have experience in online moderation and community management, along with strong conflict resolution and communication skills. This role offers a flexible 4-day work week and benefits such as private healthcare and a gaming allowance.