Remote FPS Community Manager – Gaming Studio

JUSTWONTDIE LTD; United Kingdom; Remote; GBP 26,000 - 40,000; Full time

Job summary

Just Won't Die Games Studio in Cambridge, UK, is seeking a proactive Community Manager to lead our community strategy across Reddit, Discord and social channels, working closely with art, design and programming teams to test and report issues.

The role requires strong written and verbal communication, a data-driven approach, and the ability to build relationships with community leaders while collaborating across a complex matrix of internal and external stakeholders.

Qualifications

• We're looking for someone who's dynamic.
• An analytical mindset to build player understanding with a data drive approach.
• A keen understanding of player behaviour and willingness to learn.
• Excited by social media (Reddit, Discord, Twitter etc) gaming communities and the latest trends.
• Ability to work under pressure in a fast-changing environment.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proactive and self-motivated attitude.
• You are exceptionally savvy and have the skills to develop strong relationships across a complex matrix of internal and external stakeholders.
• You have 1-2 years of experience in a customer-facing position with a Social Media focus.
• You are an organised, proven self-starter; able to initiate, prioritise and drive projects from inception, and development to execution and measurement.
• Track record of working well within a team.
• Previous experience in community management roles.
• Ability to work to tight deadlines.

Responsibilities

• Execute the community strategy, with a strong focus on Reddit, Discord and social channels
• Regularly engage directly as well as manage our community, and develop your own ideas on how to best approach the audience
• Own community communications on all channels in line with the community strategy, and collaboration with the Brand.
• Engage directly with our community leaders and build strong, positive relationships.
• Provide community insights and understanding to help drive decision-making at JustWontDie
• Regularly report on Community status to the wider company
• Collaborate closely with all members of the team

Skills

Dynamic

Analytical mindset

Player behaviour

Social media savvy

Under pressure

Communication skills

Attention to detail

Self-motivated

Stakeholder relations

1-2 years experience

Organised

Team player

Tools

JIRA

Job description

Just Won't Die Games Studio in Cambridge, UK, is seeking a proactive Community Manager to lead our community strategy across Reddit, Discord and social channels, working closely with art, design and programming teams to test and report issues.

The role requires strong written and verbal communication, a data-driven approach, and the ability to build relationships with community leaders while collaborating across a complex matrix of internal and external stakeholders.