Community Manager

JUSTWONTDIE LTD; United Kingdom; Remote; GBP 26,000 - 40,000; Full time

Job summary

Just Won't Die Games Studio in Cambridge, UK, is seeking a proactive Community Manager to lead our community strategy across Reddit, Discord and social channels, working closely with art, design and programming teams to test and report issues.

The role requires strong written and verbal communication, a data-driven approach, and the ability to build relationships with community leaders while collaborating across a complex matrix of internal and external stakeholders.

Qualifications

• We're looking for someone who's dynamic.
• An analytical mindset to build player understanding with a data drive approach.
• A keen understanding of player behaviour and willingness to learn.
• Excited by social media (Reddit, Discord, Twitter etc) gaming communities and the latest trends.
• Ability to work under pressure in a fast-changing environment.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proactive and self-motivated attitude.
• You are exceptionally savvy and have the skills to develop strong relationships across a complex matrix of internal and external stakeholders.
• You have 1-2 years of experience in a customer-facing position with a Social Media focus.
• You are an organised, proven self-starter; able to initiate, prioritise and drive projects from inception, and development to execution and measurement.
• Track record of working well within a team.
• Previous experience in community management roles.
• Ability to work to tight deadlines.

Responsibilities

• Execute the community strategy, with a strong focus on Reddit, Discord and social channels
• Regularly engage directly as well as manage our community, and develop your own ideas on how to best approach the audience
• Own community communications on all channels in line with the community strategy, and collaboration with the Brand.
• Engage directly with our community leaders and build strong, positive relationships.
• Provide community insights and understanding to help drive decision-making at JustWontDie
• Regularly report on Community status to the wider company
• Collaborate closely with all members of the team

Skills

Dynamic

Analytical mindset

Player behaviour

Social media savvy

Under pressure

Communication skills

Attention to detail

Self-motivated

Stakeholder relations

1-2 years experience

Organised

Team player

Tools

JIRA

Job description

Want to work with an awesome team on an exciting next-gen AAA FPS?

Even in these uncertain times, the awesome talent at Just Won't Die Games Studio is expanding! We're looking for a highly-skilled, driven and technically-minded Community Manager to work on an exciting new and original IP for console, PC and mobile. You'll play a fundamental role in our development process, working closely with art, design and programming teams to play test, destructively test and report issues clearly and accurately.

We need someone who's a self-starter, capable of the technical elements of the role - the position requires strong attention to detail with a proven logical and methodical approach to problem-solving and testing.

If you have strong technical knowledge with a passion for games and community management then we'd love to hear from you!

The ideal candidate would have good industry knowledge and a passion for community management across various platforms. The position is in-house based in Cambridge, UK, but for the moment (at least) the whole team is working remotely.

Sound like your thing? Then come join a highly experienced team on this incredibly exciting

Skills and Experience

responsibilities:

Execute the community strategy, with a strong focus on Reddit, Discord and social channels

Regularly engage directly as well as manage our community, and develop your own ideas on how to best approach the audience

Own community communications on all channels in line with the community strategy, and collaboration with the Brand.

Engage directly with our community leaders and build strong, positive relationships.

Provide community insights and understanding to help drive decision-making at JustWontDie

Regularly report on Community status to the wider company

Collaborate closely with all members of the team

ESSENTIAL SKILLS:

We're looking for someone who's dynamic

An analytical mindset to build player understanding with a data drive approach

A keen understanding of player behaviour and willingness to learn

Excited by social media (Reddit, Discord, Twitter etc) gaming communities and the latest trends

Ability to work under pressure in a fast-changing environment.

Excellent written and verbal communication skills.

Strong attention to detail.

Proactive and self-motivated attitude.

You are exceptionally savvy and have the skills to develop strong relationships across a complex matrix of internal and external stakeholders

You have 1-2 years of experience in a customer-facing position with a Social Media focus

You are an organised, proven self-starter; able to initiate, prioritise and drive projects from inception, and development to execution and measurement.

Track record of working well within a team.

Previous experience in community management roles.

Ability to work to tight deadlines.

GREAT TO HAVE:

Experience working on First Person Shooter games.

Knowledge of JIRA.

A keen gamer with industry knowledge.

YOU SHOULD HAVE:

A highly positive and proactive work ethic

A team player but also with the ability to work alone.

Excellent communication when collaborating with others is required

A desire to learn and improve.

To apply

You must be eligible to work in the UK

The role is office based in Cambridge - however, due to the current pandemic, you will be required to work from home until further notice

About Just Won't Die

We're gamers. We're powered by passion, and purpose-driven, and although we've been doing this for the last two decades, we still wouldn't trade our day jobs for anything else in the world. Based in Cambridge, UK, the Just Won't Die team was founded by the multi-award-winning game studio behind both enhanced-reality pioneer PlayFusion and prior to that, Jagex, the UK's largest independent games developer and publisher.

Collectively, our team has over 150 game credits including some of the best-selling franchises in video game history, multiple Hugo Award nominations and best-selling books, as well as numerous granted patents.

Find out more about us at www.justwontdie.com