Global Export & Sales Coordinator

Isothane Ltd; Lancashire; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Company pension scheme

Medicash

Job summary

Isothane Ltd in Accrington is seeking an experienced Export & Sales Administrator to join our busy team. You will oversee UK and international orders from receipt to dispatch, ensuring accurate export documentation and timely communication with customers.

The role requires knowledge of export procedures, ERP systems and freight coordination, with a focus on accuracy, organisation and delivering excellent service across sales, production and logistics.

Qualifications

• Experience in Export Sales Administration or a similar role.
• Strong knowledge of export procedures, international shipping and documentation.
• Experience processing sales orders within manufacturing, distribution or trading environments.

Responsibilities

• Process UK and international customer orders from receipt through to dispatch.
• Enter and manage orders through the ERP system accurately.
• Coordinate export shipments with freight forwarders and logistics providers.
• Prepare and check commercial invoices, packing lists, Certificates of Origin and shipping documents.
• Ensure export documentation meets regulatory and customer requirements.
• Liaise with UK and international customers regarding orders and shipments.
• Monitor order progress and resolve delays or issues proactively.
• Collaborate with Sales, Production, Warehouse and Logistics to meet delivery timelines.
• Maintain accurate customer and order records and provide broader admin support.

Skills

Export coordination

Sales administration

Customer service

Order processing

Logistics coordination

Attention to detail

Tools

ERP/MRP system

Microsoft Excel

Microsoft Word

Outlook

Job description

Isothane Ltd in Accrington is seeking an experienced Export & Sales Administrator to join our busy team. You will oversee UK and international orders from receipt to dispatch, ensuring accurate export documentation and timely communication with customers.

The role requires knowledge of export procedures, ERP systems and freight coordination, with a focus on accuracy, organisation and delivering excellent service across sales, production and logistics.