Export Sales Admnistrator

JDR Recruitment; Preston; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

31 days holidays

Open plan office

Permanent role

Staff development - Career opportunity

Free car parking

Job summary

JDR Recruitment seeks an Export Sales Coordinator/Administrator for our international distribution client based in Preston. The role is office-based, full-time, and not hybrid, with responsibilities spanning e-commerce, B2B management, product promotion, and sales reporting.

Key duties include managing UK/export orders, coordinating transport, handling customer enquiries, and supporting the sales team with data and forecasts.

Qualifications

• Experience and understanding of European Road Freight Operations including Incoterms and export documentation preferred.
• Attention to detail, self-motivated and able to multi-task.
• Strong MS Office skills and familiarity with various systems.

Responsibilities

• E-commerce account management: manage stock replenishment, shipping, invoicing and customer inquiries.
• B2B account management: set up new customers, price lists, and quotations; manage back orders.
• Product management: research market prices, cross-reference products, promote new ranges.
• Sales reporting and analysis support: prepare sales figures, margin analysis and forecasting.
• Admin/Customer service: raise UK/export/e-commerce orders; handle inquiries; arrange transport; filing and general duties.

Skills

Attention to detail

Multi-tasking

MS Office

Customer service

Tools

MS Office

Job description

Immediate Start - Sales Administrator - Export Shipping

THIS ROLE IS BASED IN THE OFFICE FULL TIME IN PRESTON ! THIS IS NOT HYBRID

You have a UK right to work permanently or settlement status.

Our international distribution company based are looking for an Export Sales Coordinator/Administrator.

• Benefits : 31 days holidays
• Friendly, modern open office
• Permanent role
• Staff development - Career opportunity
• Free car parking - close to motorway network and easy accessible

Responsibilities in the role :

e-Commerce Account Management

• FBA stock replenishment and shipping arrangements
• Stock and financial reconciliation report for finance
• Order invoicing
• Manage Replyco messages and customer enquiry & feedback
• Customer returns processing

B2B ACCOUNT MANAGEMENT

• Customers/agent communications
• Setting up new customers price lists + New customer welcome pack
• Providing customer quotation regularly + Updating and Maintaining Customer Price Lists
• Back orders follow ups and updates

PRODUCT MANAGEMENT

• Competitor Market Price info research/Data gathering
• Product Cross referencing
• Promoting new product range

REPORTS & ANALYSIS SUPPORT to SALES TEAM

• Sales reports
• Sales figures analysis
• Cost/Price reduction requests
• Gross Margin report analysis
• Analysing product movement
• Product forecast
• Annual budget preparation
• Answering any Directors' queries

ADMIN/ CUSTOMER SERVICE

• Raising orders for UK, Export and e-commerce customers in a timely manner
• Dealing with customer enquiries by email and phone
• Dealing with any queries from sales managers.
• Main point of contact for customer service issues
• Arranging transportation for UK and European customer orders.
• Issuing documentation for transportation and export.
• Document Filing/Archiving
• General office duties such as answering the phone and other duties assigned by the management

Skills/Experience Required

• Experience and a good understanding of European Road Freight Operations including Incoterms and the relevant documentation required for Export would be preferred
• Attention to Details, self motivated, able to multi-task
• Good Microsoft office skills and used to working on various systems

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.