Global Export Sales Administrator | Logistics & Docs

The JobsBoard; Sittingbourne; On-site; GBP 25,000 - 34,000; Full time

Job summary

The JobsBoard is seeking an Export Sales Administrator to provide efficient administrative support for our international sales activities. You will handle customer enquiries, quotations and orders from initial inquiry through to delivery.

The role requires a strong understanding of international trade, export documentation and logistics for a UK medical training manufacturer. You will coordinate with customers, distributors and internal teams to ensure orders are processed accurately and on time

Qualifications

• Experience in sales administration or export administration.
• Practical knowledge of international trade and export documentation.
• Experience in manufacturing, distribution or international trading environment.
• Proficient in Microsoft Office; SAP experience preferred.
• Willingness to travel occasionally to exhibitions, conferences or events.

Responsibilities

• Process international enquiries, quotations and sales orders accurately using SAP (CRM / Accounting System).
• Prepare export quotations with Incoterms, freight, insurance, packing and other charges.
• Obtain and compare freight and courier quotations to identify shipping solutions.
• Confirm payment terms, credit arrangements, orders and dispatch information with customers.
• Proactively follow up quotations, orders and customer enquiries.
• Coordinate international shipments with freight forwarders, couriers and customers.
• Prepare and check commercial invoices, packing lists and export documentation (e.g., Certificates of Origin, EUR1/ATR).
• Ensure correct commodity/tariff codes, country of origin info and VAT treatment where required.
• Obtain and retain appropriate Proof of Export documentation.
• Understand and comply with country-specific shipping and import/export requirements.
• Liaise with Production, Purchasing, Warehouse, Quality and Accounts on availability and lead times.
• Maintain accurate SAP customer/distributor information (contacts, addresses, payment terms, discounts).
• Develop knowledge of the company and products to interpret customer requirements.

Skills

Attention to detail

Administrative skills

Customer service

Communication

Organisational skills

Prioritisation

Problem solving

Working under pressure

Tools

SAP

Microsoft Office

Excel

Job description

The JobsBoard is seeking an Export Sales Administrator to provide efficient administrative support for our international sales activities. You will handle customer enquiries, quotations and orders from initial inquiry through to delivery.

The role requires a strong understanding of international trade, export documentation and logistics for a UK medical training manufacturer. You will coordinate with customers, distributors and internal teams to ensure orders are processed accurately and on time