International Export Sales Administrator

The Best Connection; West Midlands; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

25 days leave

Company pension

Life assurance 4x salary

Free parking

Cycle to work

Health plan

Training opportunities

Job summary

The Best Connection West Bromwich is seeking an Export Sales Administrator to support our international client base. You will process orders, manage export documentation, liaise with customers, sales managers and transport companies to ensure timely communication.

This role requires experience with export processes, strong English and maths, and proficiency in Word, Excel, and Syspro. You will handle invoicing, dispatch, and compliance with country-specific customs requirements.

Qualifications

• Experience with export commercial documentation.
• Good level of English and Mathematics.
• Computer literacy with Word and Excel (intermediate or higher).
• Strong telephone manners and ability to build rapport with customers.
• Experience dealing with international customers.

Responsibilities

• Use Syspro to process orders, check inventory and answer customer queries.
• Be the point of contact with customers, international sales managers and transport companies for timely communication.
• Process and manage all orders from receipt to dispatch, including export shipment documentation and invoicing.
• Maintain compliance with export regulations and liaise with external bodies as needed for country-specific customs requirements.
• Coordinate with internal departments on product manufacture, dispatch and related issues.
• Respond to customer enquiries with International Sales Managers regarding stock, pricing and discounts; provide technical support where possible.
• Store shipment documents, including collection notes, customer orders and manifests.
• Update order despatch dates in Syspro and notify customers.
• Follow Company procedures for administrative tasks and take on additional duties as needed.
• Prioritize own workload and maintain health and safety.

Skills

Export documentation

Customer service

English

Excel

Time management

Teamwork

Communication

Tools

Syspro

Job description

The Best Connection West Bromwich is seeking an Export Sales Administrator to support our international client base. You will process orders, manage export documentation, liaise with customers, sales managers and transport companies to ensure timely communication.

This role requires experience with export processes, strong English and maths, and proficiency in Word, Excel, and Syspro. You will handle invoicing, dispatch, and compliance with country-specific customs requirements.