Export Sales Administrator

Trapeze Recruitment Services Ltd; Sittingbourne; Presencial; GBP 25 000 - 35 000; Tempo integral

Resumo da oferta

Trapeze Recruitment Services Ltd invites applications for an Export Sales Administrator to support international sales activities. You will handle enquiries, quotations and orders from initial contact through to delivery, coordinating with customers, distributors and internal teams across production and logistics.

The role requires attention to detail and knowledge of international trade documentation, with exposure to SAP and export processes.

Qualificações

• Experience in sales/export administration.
• Knowledge of international trade and documentation.
• Experience in manufacturing, distribution or international trading environment.
• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Confident professional written, email and telephone communication.
• Experience with SAP or a comparable ERP system.
• Experience with ISO 9001 or another Quality Management System.

Responsabilidades

• Process international enquiries, quotations and sales orders accurately using SAP (CRM / Accounting System).
• Prepare comprehensive export quotations with Incoterms, freight, insurance, packing, documentation and charges.
• Obtain and compare freight and courier quotations.
• Confirm payment terms, credit arrangements, order acknowledgements, lead times and dispatch information with customers.
• Proactively follow up quotations, orders and customer enquiries.
• Coordinate international shipments with freight forwarders, couriers and customers.
• Prepare and check export documents including Certificates of Origin, EUR1/ATR and origin declarations.
• Ensure correct commodity/tariff codes, country of origin information and VAT treatment are applied.
• Obtain and retain Proof of Export documentation.
• Understand and comply with country-specific shipping, documentation and import/export requirements.
• Liaise with production, purchasing, warehouse, quality and accounts to confirm availability and status.
• Maintain accurate customer and distributor information within SAP.

Conhecimentos

Sales administration

Export procedures

Customer service

Attention to detail

Communication skills

ERP SAP

Quality management

Ferramentas

SAP

Descrição da oferta de emprego

Summary

The Export Sales Administrator will be responsible for providing efficient and accurate administrative support to the company’s international sales activities. Managing customer enquiries, quotations and orders from initial enquiry through to successful delivery.

This exciting role requires excellent attention to detail and a strong understanding of international trade, export documentation and logistics for a UK medical training manufacturer. Working closely with customers, distributors and colleagues across Sales, Production, Purchasing, Quality, Accounts, Packing and Despatch, the successful candidate will ensure orders are processed accurately, efficiently and in accordance with company procedures and applicable export requirements.

Key duties & responsibilities

• Process international customer enquiries, quotations and sales orders accurately using SAP (CRM / Accounting System)


• Prepare comprehensive export quotations, including appropriate Incoterms, freight, insurance, packing, documentation and other applicable charges


• Obtain and compare freight and courier quotations to identify appropriate shipping solutions


• Confirm payment terms, credit arrangements, order acknowledgements, lead times and dispatch information with customers


• Proactively follow up quotations, orders and customer enquiries


• Coordinate international shipments with freight forwarders, couriers and customers


• Prepare and check commercial invoices, packing lists and other export documentation, including Certificates of Origin, EUR1/ATR documentation and origin declarations where applicable


• Ensure correct commodity/tariff codes, country of origin information and VAT treatment are applied where required


• Obtain and retain appropriate Proof of Export documentation


• Understand and comply with relevant country-specific shipping, documentation and import/export requirements


• Liaise with Production, Purchasing, Warehouse/Packing, Quality and Accounts to confirm product availability, lead times, packing requirements and order status


• Maintain accurate customer and distributor information within SAP, including contacts, addresses, payment terms and agreed discounts

Required qualifications, knowledge, experience & skills

• Previous experience in sales administration, export administration, international customer service or a similar role


• Practical knowledge of international trade, export procedures and associated documentation


• Experience working within a manufacturing, distribution or international trading environment


• Strong administrative and organisational skills, with a methodical approach to work


• Excellent attention to detail and a high level of accuracy


• Confident and professional written, email and telephone communication skills


• Strong customer-service orientation and experience dealing with customers professionally


• Experience using SAP or a comparable ERP system


• Experience with ISO 9001 or another formal Quality Management System.


• Willingness to travel occasionally to exhibitions, conferences or other company events, both UK and overseas

Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained