Export Administrator

Involve Recruitment Ltd.; West Bromwich; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Life insurance

Discount gym membership

Enhanced family friendly policies

Companywide bonus scheme

Job summary

Involve Recruitment (Midlands) Ltd are working with a leading manufacturing company to recruit an Export Administrator to support the Export Sales Manager and ensure an excellent customer journey. You will process orders, manage the flow across departments, respond to enquiries, record activity in Salesforce, and arrange transport for non-standard deliveries.

Export docs such as invoices and EUR1s will also be handled. Mon-Thu 8.30am-4.30pm; Fri 8.30am-4pm.

Qualifications

• Experience in a manufacturing or industrial environment is required.
• Experience in export admin / project admin / sales admin roles desirable.
• Ability to manage multiple stakeholders and ensure timely responses.

Responsibilities

• Process customer orders and send order acknowledgments.
• Own the order management flow, coordinating with all departments as needed.
• Respond to customer inquiries and take action promptly.
• Record activity in Salesforce CRM.
• Arrange transport for non-standard deliveries and ensure on-time delivery.
• Handle export administration such as commercial invoices, bills of lading, EUR1s, etc.

Skills

Export administration

Customer service

Order processing

CRM usage

Tools

Salesforce

Job description

Involve Recruitment (Midlands) Ltd are working with an exceptional manufacturing company to recruit for a EXPORT ADMINISTRATOR to support the Export Sales Manager in creating an exceptional customer journey

Daily duties

• Process customer orders and ensure customer receives order acknowledgments
• Take responsibility for the order management flow, liaising with all departments as and when required
• Respond to customer enquiries and action
• Record activity in Company Salesforce CRM
• Organise transport for non-standard deliveries and ensure on time
• Export administration such as Commercial invoices, Bill of laden, EUR1's etc

The ideal candidate will have experience working within a manufacturing or industrial environment and have experience within a export admin / project admin / sales admin based role

Monday to Thursday 8.30am - 4.30pm and Friday 8.30am - 4pm

Salary - £28,000 - £30,000 with a Companywide bonus scheme

• 25 days annual leave with lots of benefits such as life insurance, discount gym membership and enhanced family friendly policies!

This is a great role within a great company under a brilliant manager so if you have the above experience then do not delay in applying