Global Customer Service Operations Specialist

First Choice Staff; Northern Ireland; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

First Choice Staff is hiring a customer service representative for a station-based role in the United Kingdom. The position operates Monday to Friday, 10:30am to 18:30hrs with a 1-hour unpaid break, and focuses on delivering high quality service to internal and external visitors.

You will be an excellent communicator and team player with strong attention to detail, problem solving skills, and IT literacy, able to remain calm under pressure and go the extra mile to resolve issues and enhance the

Qualifications

• Excellent communication skills, both verbal and written.
• Strong attention to detail and organisational abilities.
• Ability to work in a fast-paced environment and show initiative.
• Good team player with proactive attitude.

Responsabilités

• Handle day-to-day customer activities and ensure visitors are welcomed appropriately.
• Maintain a customer-focused approach and uphold company standards.
• Build effective relationships to deliver great service quality and resolve issues.
• Remain calm under pressure and go the extra mile to support customers.

Connaissances

Excellent communication

Team player

Attention to detail

Problem solving

IT literacy

Description du poste

First Choice Staff is hiring a customer service representative for a station-based role in the United Kingdom. The position operates Monday to Friday, 10:30am to 18:30hrs with a 1-hour unpaid break, and focuses on delivering high quality service to internal and external visitors.

You will be an excellent communicator and team player with strong attention to detail, problem solving skills, and IT literacy, able to remain calm under pressure and go the extra mile to resolve issues and enhance the