Global Cross-Border Key Account Specialist

Kuehne + Nagel; Kegworth; On-site; GBP 42,000 - 64,000; Full time

Job summary

Kuehne+Nagel is seeking a Cross Border Key Account Specialist to join the EuroDirect team. You will serve as the central point of contact between branches, internal departments, carriers, and key account customers, ensuring smooth FTL/LTL operations across Europe.

You will coordinate transport activities, manage customer requirements, support tenders and onboarding, and drive high service performance. Ideal candidates have experience in FTL/LTL forwarding, European road freight operations, and

Qualifications

• Experience in Full Truck Load (FTL) and/ or Less Than Truck Load (LTL) forwarding operations.
• Strong coordination with branches and internal stakeholders.
• Excellent communication and stakeholder management skills.

Responsibilities

• Act as the primary internal contact for key account enquiries and issue resolution.
• Manage transport bookings with data accuracy and timely processing.
• Coordinate with branches and stakeholders to ensure smooth transport execution.
• Monitor shipments and proactively address operational exceptions.
• Prepare performance reports for internal stakeholders and carriers.
• Assist with customer reviews, tenders and related documentation.
• Support tender onboarding and onboarding processes; identify process improvements.

Tools

TMS

Job description

Kuehne+Nagel is seeking a Cross Border Key Account Specialist to join the EuroDirect team. You will serve as the central point of contact between branches, internal departments, carriers, and key account customers, ensuring smooth FTL/LTL operations across Europe.

You will coordinate transport activities, manage customer requirements, support tenders and onboarding, and drive high service performance. Ideal candidates have experience in FTL/LTL forwarding, European road freight operations, and