International Operations Cross Border Specialist

Kuehne+Nagel; Kegworth; On-site; GBP 40,000 - 55,000; Full time

Job summary

Kuehne+Nagel UK is seeking a Road Logistics Cross Border Specialist to manage cross-border road freight operations across Europe, ensuring seamless movement of shipments and delivering excellent customer service.

You will collaborate with customers, carriers, customs teams and colleagues across the network to provide compliant transport solutions, create quotations, and support onboarding and documentation from origin to destination.

Qualifications

• Experience within road freight, transport planning, freight forwarding, logistics operations, or a similar environment.
• Understanding of international road transport operations and cross-border freight movements.
• Knowledge of customs processes and import/export documentation requirements.
• Experience preparing quotations and coordinating transport solutions.
• Strong customer service and stakeholder management skills.
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Good working knowledge of Microsoft Office, particularly Excel.

Responsibilities

• Manage international road freight shipments, including import, export, cross-trade, and domestic distribution movements.
• Coordinate transport planning activities and ensure accurate communication with operational teams, carriers, and network partners.
• Create and manage transport documentation, manifests, GMRs, ferry bookings, and shipment-related records.
• Provide spot and lane quotations, identifying the most effective and competitive transport solutions.
• Support the onboarding of new customers, including SOP creation and operational implementation activities.
• Monitor shipments from origin to destination, proactively managing exceptions and communicating updates to stakeholders.
• Support customs-related activities by ensuring accuracy of documentation and compliance with import and export requirements.
• Build strong relationships with customers, hauliers, sales teams, and internal stakeholders to deliver exceptional service performance.

Skills

Road freight experience

Cross-border freight movements

Customs processes knowledge

Quotations coordination

Customer service

Organisational skills

Tools

Excel

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Keep international supply chains moving.

As a Road Logistics Cross Border Specialist, you will play a key role in managing cross-border road freight operations across Europe, ensuring seamless movement of shipments while delivering outstanding customer service. Working closely with customers, carriers, customs teams, and colleagues across the Kuehne+Nagel network, you will help deliver efficient, compliant, and customer-focused transport solutions.

How you create impact

• Manage international road freight shipments, including import, export, cross-trade, and domestic distribution movements.
• Coordinate transport planning activities and ensure accurate communication with operational teams, carriers, and network partners.
• Create and manage transport documentation, manifests, GMRs, ferry bookings, and shipment-related records.
• Provide spot and lane quotations, identifying the most effective and competitive transport solutions.
• Support the onboarding of new customers, including SOP creation and operational implementation activities.
• Monitor shipments from origin to destination, proactively managing exceptions and communicating updates to stakeholders.
• Support customs-related activities by ensuring accuracy of documentation and compliance with import and export requirements.
• Build strong relationships with customers, hauliers, sales teams, and internal stakeholders to deliver exceptional service performance.

What we would like you to bring

• Experience within road freight, transport planning, freight forwarding, logistics operations, or a similar environment.
• Understanding of international road transport operations and cross-border freight movements.
• Knowledge of customs processes and import/export documentation requirements.
• Experience preparing quotations and coordinating transport solutions.
• Strong customer service and stakeholder management skills.
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Good working knowledge of Microsoft Office, particularly Excel.

What's in it for you

This is an excellent opportunity to join a dynamic international operations team at the heart of European road logistics. You'll gain exposure to complex cross-border transport solutions, work closely with customers and partners across our global network, and play a direct role in delivering outstanding service every day. If you thrive in a fast-paced operational environment and enjoy solving logistics challenges, you'll find plenty of opportunity to develop your career with us.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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