Global Content Ops Assistant: Asset Tracking & Metadata

ITV; Greater London; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

ITV is looking for a proactive Global Content Operations Team Assistant to support our London-based team in White City. You will help track after-sales assets, ensure metadata and marketing materials meet delivery standards, and keep timing with GP delivery specs.

Working in a hybrid setup (2-3 days in the office), you’ll collaborate with Production, Marketing and Localisation colleagues, master internal systems, and assist with asset management, reporting, and incident handling on tight

Qualifications

• Excellent IT skills and comfortable using multiple systems.
• Experience with Google Suite and AI tools.
• Awareness of media asset formats for distribution.
• Some administration experience in a media environment.
• Excellent administrative and organisational skills.

Responsibilities

• Track after-sales assets and ensure compliance with delivery requirements.
• Update internal ITV tracking tools accurately.
• Be the super user for the ITV After Sales Asset Management System.
• Collaborate with Marketing to publish assets on ITV Studios website.
• Assist Marketing with sourcing assets for events and festivals.
• Coordinate pre-transmission content, including watermarking and scripts.
• Source programme images and metadata for content packages across VOD.
• Research archive assets and commission metadata as needed.
• Set up new suppliers in the ITV procurement system.
• Learn to use the work order management tool for Content Fulfilment.
• Support Content In Team with production numbers and video delivery.
• Support Localisation with commissions and dubbing quotes.
• Assist with reporting tasks and general admin like meeting bookings.
• Explore small AI initiatives to assist the team.

Skills

IT Skills

Google Suite

AI tools

Asset management

Admin experience

Organisational skills

Job description

ITV is looking for a proactive Global Content Operations Team Assistant to support our London-based team in White City. You will help track after-sales assets, ensure metadata and marketing materials meet delivery standards, and keep timing with GP delivery specs.

Working in a hybrid setup (2-3 days in the office), you’ll collaborate with Production, Marketing and Localisation colleagues, master internal systems, and assist with asset management, reporting, and incident handling on tight