Content Operations Lead

Experis IT; Greater London; Hybrid; GBP 66,000 - 81,000; Full time

Job summary

Experis IT is seeking a Content Operations Lead in London (Hybrid) to drive transformation of client production and content operations. You will define operating standards, manage change, and push continuous improvement initiatives while coordinating centrally developed content for global markets.

The role requires deep asset knowledge, CGI/3D experience, and collaboration with internal teams and external agencies to ensure consistency with globally developed materials. ASAP start.

Qualifications

• Experience in a Creative Advertising/Creative Production Agency or in-house production facility.
• Hands-on software experience in a content production team preferred.
• Proficiency with Adobe Creative Suite and CGI/3D file formats.

Responsibilities

• Manage content operations with an overview of running/planned/incoming activities and monitor status vs plans.
• Coordinate with in-house teams and external agencies to ensure information reaches all markets.
• Ensure on-time/on-budget/on-quality delivery; lead discussions with Creative and Brand teams to resolve issues.
• Review assets through Quality Control processes with deep technical asset knowledge.
• Support onboarding, reporting, information flow and business process improvements for optimal performance.

Skills

Attention to detail

Communication skills

Creative production experience

Technical asset knowledge

Tools

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

CGI formats

3D assets

Job description

Job title: Content Operations Lead

Contract: 6 months

Location: London (Hybrid Working)

Start Date: ASAP

Day Rate: £400 per day via umbrella company

Purpose of the role

To support the transformation of the client production and content operations, achieving optimal performance through the defining and delivery of operating standards, change management and of continuous improvement initiatives. Coordinating/orchestrating content production efforts of centrally developed content for them to be used effectively
and compliantly by markets globally, while ensuring alignment and consistency with the globally developed communication materials.

Accountabilities

Content Specialist (Contractor UK) will be responsible for:

• Managing content operations with a clear overview of all running/planned/incoming/activities, and continuously monitor the status vs. agreed plans
• Alignment with the teams working to the overall common goal (this includes both, in-house content team as well as external agencies), guaranteeing content teams always have all relevant information.
• Ensuring all jobs are completed on-time/on-budget/on-quality. This includes orchestrating discussion forums on a regular basis with the Creative team and the Brand team, and proactively manage any on-going operational issues as they arise.
• Review of many asset types through our Quality Control process (deep technical asset knowledge is required)
• Support on-boarding, better management reporting, information flow and management, business process, and organizational planning for optimal performance and commercial benefit.

Relationships

• Work across Internal production teams and external production agencies.
• Establishes and maintains relationships with key 'owners' of marketing and creative functions

Knowledge & Skills

• Proficiency in Adobe Photoshop (retouching, masking, colour grading) and ideally Illustrator and InDesign.
• Proficiency working with CGI and 3D file formats (eg, STP, OBJ, GLB, FBX), including the ability to review, optimize, and prepare CGI outputs for use across various channels.
• A meticulous eye for detail - you care deeply about color accuracy, consistency, and visual quality.
• To be articulate and able to communicate complex principles in a concise and simple manner.
• Deep technical understanding of asset types enabling you to drive technical conversations internally or with agencies
• Technical flair to understand platforms (Work Management, Asset Storage, etc.) Professional Experience
• Experience in a Creative Advertising/Creative Production Agency or in-house production facility
• Previous hands-on software experience in a content production team would be preferable