Content Operations Lead

Experis; Greater London; Hybrid; GBP 86,000 - 98,000; Part time

Job summary

Experis is seeking a Content Operations Lead in London on a 6-month contract with hybrid working. The role focuses on transforming client production and content operations, delivering operating standards and continuous improvements.

You will coordinate with in-house and external teams to ensure timely, on-budget delivery and compliance with global content standards. Key responsibilities include overseeing content workflows, ensuring alignment across teams and agencies, and driving reporting,

Qualifications

• Proficiency in Adobe Photoshop (retouching, masking, colour grading).
• CGI and 3D file formats knowledge (STP, OBJ, GLB, FBX).
• Attention to color accuracy, consistency and visual quality.
• Able to explain complex concepts clearly to teams and agencies.

Responsibilities

• Manage content operations with a clear overview of ongoing, planned and incoming activities.
• Coordinate with internal and external teams to ensure information is shared and aligned.
• Ensure all jobs are completed on-time, on-budget and on-quality; lead discussions with Creative and Brand teams.
• Review assets through Quality Control processes and provide deep technical asset knowledge.
• Support onboarding, reporting, information flow, and process improvements for performance and benefit.

Skills

Adobe Photoshop

Illustrator

InDesign

CGI/3D formats knowledge

Quality Control

Asset management

Clear communication

Tools

Photoshop tools

Job description

Job title: Content Operations Lead

Contract: 6 months

Location: London (Hybrid Working)

Start Date: ASAP

Day Rate: £400 per day via umbrella company

Purpose of the role

To support the transformation of the client production and content operations, achieving optimal performance through the defining and delivery of operating standards, change management and of continuous improvement initiatives. Coordinating/orchestrating content production efforts of centrally developed content for them to be used effectively and compliantly by markets globally, while ensuring alignment and consistency with the globally developed communication materials.

Accountabilities

Content Specialist (Contractor UK) will be responsible for:

• Managing content operations with a clear overview of all running/planned/incoming/activities, and continuously monitor the status vs. agreed plans
• Alignment with the teams working to the overall common goal (this includes both, in-house content team as well as external agencies), guaranteeing content teams always have all relevant information.
• Ensuring all jobs are completed on-time / on-budget / on-quality. This includes orchestrating discussion forums on a regular basis with the Creative team and the Brand team, and proactively manage any on-going operational issues as they arise.
• Review of many asset types through our Quality Control process (deep technical asset knowledge is required)
• Support on-boarding, better management reporting, information flow and management, business process, and organizational planning for optimal performance and commercial benefit.

Relationships

Work across Internal production teams and external production agencies.

Establishes and maintains relationships with key 'owners' of marketing and creative functions

Knowledge & Skills

• Proficiency in Adobe Photoshop (retouching, masking, colour grading) and ideally Illustrator and InDesign.
• Proficiency working with CGI and 3D file formats (e.g., STP, OBJ, GLB, FBX), including the ability to review, optimize, and prepare CGI outputs for use across various channels.
• A meticulous eye for detail - you care deeply about color accuracy, consistency, and visual quality.
• To be articulate and able to communicate complex principles in a concise and simple manner.
• Deep technical understanding of asset types enabling you to drive technical conversations internally or with agencies
• Technical flair to understand platforms (Work Management, Asset Storage, etc.)

Professional Experience

Experience in a Creative Advertising/Creative Production Agency or in-house production facility

Previous hands-on software experience in a content production team would be preferable