Global Client Services Director - Oncology (Remote/Hybrid)

Nucleus Global; Greater London, Macclesfield, Manchester; Híbrido; GBP 83.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Wellbeing sessions

Town Hall events

Career development opportunities

Descripción de la vacante

Nucleus Global, a global medical communications leader, is seeking a Client Services Director for the UK with remote, hybrid, or office-based options. You will provide strategic leadership and hands-on account management for a key global client spanning Medical Affairs and Publications in oncology, guiding planning, execution, and client satisfaction across US and international markets.

You will shape account strategy, mentor Client Services teams, and drive growth while balancing day-to-day

Formación

• Extensive Client Services experience within a medical communications agency.
• Significant experience supporting oncology Medical Affairs and Publications accounts.
• Strong financial acumen with budgeting and forecasting experience.
• Experience leading, coaching, and developing cross-functional teams US and ex-US.
• Strategic thinker with stakeholder management and influence skills.
• Experience supporting business development activities and proposals.
• Collaborative, solutions-focused leadership delivering strong client experiences.

Responsabilidades

• Lead the strategic direction and day-to-day oversight of a key client account delivering integrated Medical Affairs and Publications programs in oncology across US and ex-US markets.
• Build trusted relationships with senior client stakeholders, acting as a strategic advisor.
• Partner with Scientific Services, Editorial, Digital, Creative, and Operations to deliver high-quality scientific communications.
• Manage account financial performance including forecasting, budgeting, profitability, and resource planning.
• Coach and develop Client Services team members and provide direct project support when needed.
• Drive operational excellence, optimize delivery processes, and improve team performance.
• Support business development through proposals, strategic planning, and identifying opportunities for growth.
• Collaborate with senior leadership on broader business initiatives and resource planning.
• Stay informed on industry trends (Medical Affairs, publications, AI, omnichannel) and bring strategic insights.

Conocimientos

Client Services

Oncology MA/Publications

Descripción del empleo

Nucleus Global, a global medical communications leader, is seeking a Client Services Director for the UK with remote, hybrid, or office-based options. You will provide strategic leadership and hands-on account management for a key global client spanning Medical Affairs and Publications in oncology, guiding planning, execution, and client satisfaction across US and international markets.

You will shape account strategy, mentor Client Services teams, and drive growth while balancing day-to-day