Global Client Services Director, Oncology (Remote/Hybrid)

Inizio; Greater London, Macclesfield, Manchester; Híbrido; GBP 120.000 - 170.000; Jornada completa

Descripción de la vacante

Nucleus Global is seeking a Client Services Director in the UK to provide strategic leadership and hands-on account management for global oncology accounts. You will guide integrated Medical Affairs and Publications programs while ensuring outstanding client service and commercial success.

Working with global teams, you will shape account strategy, mentor Client Services staff, and drive growth across US and ex-US markets, balancing strategic oversight with day-to-day delivery and problem

Formación

• Extensive client services experience within a medical communications agency with oncology focus.
• Proven ability to build trusted relationships with senior pharmaceutical clients and lead integrated programs.
• Strong financial acumen with budgets, forecasting, profitability and growth.
• Experience leading cross-functional teams in US and ex-US.
• Strategic thinker with excellent communication and stakeholder management.
• Experience supporting business development through proposals and pitches.
• Collaborative, solutions-focused leader delivering exceptional client experiences.

Responsabilidades

• Lead strategic direction and day-to-day oversight of a key client account delivering oncology programs.
• Build trusted relationships with senior client stakeholders and act as strategic advisor.
• Collaborate with Scientific Services, Editorial, Digital, Creative and Operations to deliver high-quality communications.
• Manage account financial performance including forecasting, budgeting, profitability and risk.
• Lead and develop Client Services teams, fostering a collaborative culture.
• Drive operational excellence and optimize delivery processes for the account.
• Support business development through proposals and strategic planning.
• Collaborate with leadership on broader business initiatives and industry trends.
• Stay informed on Medical Affairs, publications, AI, and omnichannel engagement.

Conocimientos

Client services leadership

Oncology publications

Financial forecasting

Team leadership

Strategic thinking

Business development

Cross-functional collaboration

Descripción del empleo

Nucleus Global is seeking a Client Services Director in the UK to provide strategic leadership and hands-on account management for global oncology accounts. You will guide integrated Medical Affairs and Publications programs while ensuring outstanding client service and commercial success.

Working with global teams, you will shape account strategy, mentor Client Services staff, and drive growth across US and ex-US markets, balancing strategic oversight with day-to-day delivery and problem