Global Audience Operations Lead

OMGEURUK Omnicom Media Group Europe

United Kingdom

On-site

GBP 65,000 - 90,000

Full time

14 days+

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Job summary

Omnicom Media Group Europe is seeking a Manager, Audience Operations to lead global audience workstreams and ensure structured, scalable delivery across brands. You will govern workflow, service management, governance and reporting, coordinating with local planning teams, analytics and data groups to provide visibility on demand, delivery status and risks.

You will oversee ticketing, tracking, documentation and performance reporting, driving continuous improvement and standardized processes

Qualifications

Experience in media operations or data operations.
Strong organisational skills and ability to manage multiple workflows, requests and stakeholders.
Experience maintaining trackers, status documents, reporting templates or operational dashboards.
Familiarity with digital media, audience activation, campaign operations or data-led marketing.

Responsibilities

Manage the day-to-day audience request process, ensuring requests are logged, tracked and updated accurately.
Own and maintain the master audience tracker, ensuring audience status, ownership and key details are up to date.
Coordinate the collection of audience performance inputs from various teams and maintain reporting templates and trackers.
Identify gaps and bottlenecks across audience workflows and recommend improvements for efficiency and transparency.