Global Air Freight Operations Coordinator

Crane Worldwide Logistics; Hounslow; On-site; GBP 28,000 - 36,000; Full time

Job summary

Crane Worldwide Logistics in the United Kingdom is seeking an Operations Coordinator with air freight experience to quote, route, rate and monitor international shipments from pick-up to delivery.

This role requires strong knowledge of import/export processes, regulatory compliance and effective communication with clients, customs and agents to ensure fastest, most cost-efficient movement of cargo.

Qualifications

• 2 years of experience in air freight operations.
• Experience with importing/exporting documentation and customs procedures.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Quote, route, rate, monitor and coordinate international shipments (air/ocean) from pick-up to delivery.
• Deal with clients, customs and agents to ensure efficient cargo movement.
• Prepare documents for export, import and customs clearance.
• Track and trace cargo to ensure proper movement and delivery.
• Populate accurate billing and cost information in TMF for invoicing and costing.
• Communicate with customers, branches and agents to ensure service excellence.
• Seek the most cost-efficient shipment mode meeting customer requirements.
• Adhere to KPI metrics and company standards.

Skills

Communication skills

Organizational skills

Fast-paced environment adaptability

Tools

TMF

MS Word

MS Excel

Job description

Crane Worldwide Logistics in the United Kingdom is seeking an Operations Coordinator with air freight experience to quote, route, rate and monitor international shipments from pick-up to delivery.

This role requires strong knowledge of import/export processes, regulatory compliance and effective communication with clients, customs and agents to ensure fastest, most cost-efficient movement of cargo.