Freight Operations Controller — UK Shipping Expert

Line Up Aviation; Horsham; On-site; GBP 34,000 - 42,000; Full time

Job summary

Line Up Aviation is seeking a Freight Operations Coordinator for a permanent role near Horsham, West Sussex. The role focuses on coordinating multimodal shipments and ensuring exceptional customer service while maintaining accurate billing and documentation.

The successful candidate will manage Air, Road and Sea shipments to/from the UK and cross-trade movements from start to finish, ensuring compliance and timely data updates. Hours are Monday–Friday, 08:30–17:30.

Qualifications

• UK shipping experience is essential for the role.
• Experience coordinating Air/Road/Sea shipments is required.
• Strong English written and verbal communication.

Responsibilities

• Support the operations team in fulfilling all customer requirements.
• Coordinate Air, Road and Sea shipments to/from the UK and Cross Trade movements from start to finish.
• Ensure accurate billing and strong commercial margins per customer.
• Accurately complete job files and book jobs onto the internal system.
• Update track/trace customer portals on relevant jobs and provide milestone reports via email.
• Prepare quotations for projects and regular movements.
• Ensure 100% compliance in everything you do.
• Assist with the on-call rota; this is shared and paid in addition.
• Assist with pick/pack/distribution-related activity.
• Logistics and Customer Service experience required.

Skills

Logistics coordination

Air/Sea/Road shipments

Customer service

Billing & margins

Time management

English communication

Job description

Line Up Aviation is seeking a Freight Operations Coordinator for a permanent role near Horsham, West Sussex. The role focuses on coordinating multimodal shipments and ensuring exceptional customer service while maintaining accurate billing and documentation.

The successful candidate will manage Air, Road and Sea shipments to/from the UK and cross-trade movements from start to finish, ensuring compliance and timely data updates. Hours are Monday–Friday, 08:30–17:30.