Glide & Greet: Seasonal Spa & Ice Rink Attendant

Four Seasons Hotels Limited; Hook; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Complimentary meals in employee dining

Free uniform and dry-cleaning

Shuttle service between locations

Wagestream access

Employee recognition programs

Job summary

Four Seasons Hampshire is seeking a Spa Attendant to help deliver exceptional guest experiences for the GLICE skating rink during the festive season. You will work within a dedicated team, assisting guests with tickets, fitting skates, and serving food and beverages while upholding Four Seasons’ standards of service.

The role runs during the holiday period with daytime shifts; previous hospitality experience is advantageous, and strong communication and attention to detail are essential.

Qualifications

• Experience in hospitality is advantageous but not essential.
• Strong communication and guest-service orientation.
• Ability to work in a fast-paced festive-season environment.

Responsibilities

• Welcome guests to the GLICE rink and provide a friendly, professional experience.
• Assist guests with tickets and transactions using POS/PDQ systems.
• Allocate skates and boots, ensuring correct sizes.
• Maintain skating equipment and cleanliness throughout the shift.
• Monitor the rink for guest safety and enjoyment during public sessions.
• Assist with rink maintenance including snow clearing when required.
• Prepare and serve hot and cold food and beverages, including seasonal offerings.
• Restock and maintain service areas and ensure readiness before opening.
• Ensure hygiene standards across surfaces and guest spaces.
• Support the Spa and Leisure team to deliver festive experiences.

Skills

Hospitality mindset

Guest service

Communication skills

Attention to detail

Teamwork

Flexibility

First Aid (preferred)

Job description

Four Seasons Hampshire is seeking a Spa Attendant to help deliver exceptional guest experiences for the GLICE skating rink during the festive season. You will work within a dedicated team, assisting guests with tickets, fitting skates, and serving food and beverages while upholding Four Seasons’ standards of service.

The role runs during the holiday period with daytime shifts; previous hospitality experience is advantageous, and strong communication and attention to detail are essential.