German Speaking -Sales Support Administrator

Confidential; Greater London; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Career development opportunities

Competitive salary and benefits

Exposure to a diverse European client-

Job summary

Confidential is seeking a German-speaking Sales Support Administrator to join a growing UK-based team in a hybrid role. You will support the sales function, handle German and English inquiries, and process orders efficiently while coordinating with logistics and customer service.

The role requires fluency in German and English, strong administrative skills, and experience with Excel. A proactive, team-oriented approach and attention to detail are essential for success.

Qualifications

• Fluent in both German and English (written and spoken).
• Previous experience within a sales support, customer service, sales administration or order processing role.
• Strong administrative and organisational skills.
• Excellent communication and customer service abilities.
• Good working knowledge of Microsoft Office, particularly Excel.
• Experience using ERP or CRM systems would be advantageous.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• High level of attention to detail and accuracy.

Responsibilities

• Providing administrative support to the sales team.
• Managing customer enquiries via telephone and email in both German and English.
• Processing customer orders accurately and efficiently.
• Coordinating with internal departments including logistics, supply chain and customer service.
• Maintaining customer records and updating CRM systems.
• Producing sales reports and general administrative documentation.
• Monitoring order progress and ensuring customers are kept informed of delivery schedules.
• Resolving any order-related queries and escalating issues where necessary.
• Supporting account managers with customer communications and account administration.

Skills

German & English bilingual

Customer service

Administration

Attention to detail

Tools

Excel

ERP/CRM systems

Job description

Sales Support Administrator (German Speaking)

Location: Hybrid/Office-Based
Salary: Competitive + Benefits

About the Company

Our client is a well-established and growing business within the food industry, supplying high-quality products to customers across Europe. Due to continued growth, they are looking to recruit a German-speaking Sales Support Administrator to join their dynamic and friendly team.

The Role

The Sales Support Administrator will play a key role in supporting the sales function, ensuring customers receive excellent service and that orders are processed efficiently. The successful candidate will act as a key point of contact for German-speaking customers while providing administrative support to the wider sales team.

Key Responsibilities

• Providing administrative support to the sales team.
• Managing customer enquiries via telephone and email in both German and English.
• Processing customer orders accurately and efficiently.
• Coordinating with internal departments including logistics, supply chain and customer service.
• Maintaining customer records and updating CRM systems.
• Producing sales reports and general administrative documentation.
• Monitoring order progress and ensuring customers are kept informed of delivery schedules.
• Resolving any order-related queries and escalating issues where necessary.
• Supporting account managers with customer communications and account administration.

Skills & Experience Required

• Fluent in both German and English (written and spoken).
• Previous experience within a sales support, customer service, sales administration or order processing role.
• Strong administrative and organisational skills.
• Excellent communication and customer service abilities.
• Good working knowledge of Microsoft Office, particularly Excel.
• Experience using ERP or CRM systems would be advantageous.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• High level of attention to detail and accuracy.

Personal Attributes

• Proactive and positive approach.
• Team player with a willingness to support colleagues.
• Strong problem-solving skills.
• Flexible and adaptable.
• Customer-focused mindset.

What's on Offer

• Opportunity to join a growing international food business.
• Supportive and collaborative working environment.
• Career development opportunities.
• Competitive salary and benefits package.
• Exposure to a diverse European customer base.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.