German-Speaking Customer Support Specialist

TE Connectivity Corporation; Hastings; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Zusammenfassung

TE Connectivity Corporation is seeking a German-speaking Customer Service Representative to join our Hastings team. You will be the main contact for German-speaking customers, supporting them through the order process and ensuring an outstanding experience.

You will handle orders, inquiries, quotations, returns, and documentation in German and English, while building strong relationships with customers and internal stakeholders.

Qualifikationen

• Fluent German and English in written and spoken forms.
• Experience in customer service, support, or order management.
• Strong communication and relationship-building skills.

Aufgaben

• Manage customer orders, order changes, and inquiries in German and English.
• Provide updates on order status, delivery schedules, and product information.
• Process quotations, returns and related documentation.
• Resolve issues promptly and identify effective solutions.
• Collaborate with Account Managers to support customer requirements.

Kenntnisse

German language

English language

Customer service

Order management

Communication

Relationship building

Tools

Microsoft 365

SAP

Salesforce

Jobbeschreibung

TE Connectivity Corporation is seeking a German-speaking Customer Service Representative to join our Hastings team. You will be the main contact for German-speaking customers, supporting them through the order process and ensuring an outstanding experience.

You will handle orders, inquiries, quotations, returns, and documentation in German and English, while building strong relationships with customers and internal stakeholders.