German-Speaking Automotive Parts Advisor

Confidential; Heanor; Presencial; GBP 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

32 days holiday

Monthly sales bonus

Uniform provided

PPE provided

Fat Friday meals

Company gym access

Birthday gifts

Christmas party

Career progression

Descripción de la vacante

ECU Testing Ltd in the United Kingdom is seeking a native German speaker or fluent German-speaking professional for a Customer Sales Advisor role. You will communicate in German and English, handle inbound/outbound calls, advise on parts and services, and support customers with technical questions.

We value automotive experience, strong knowledge of vehicle components, and clear technical communication. On-site role with training, generous holidays, bonus potential, and a supportive team

Formación

• Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
• Strong understanding of vehicle components, systems, and fault symptoms.
• Proven ability to communicate technical information clearly to customers.
• Experience in customer-facing or telephone-based roles preferred.
• Fluency in German and English verbal and written communication.

Responsabilidades

• Handling inbound and outbound calls with customers and trade partners.
• Advising customers on suitable parts, services, and solutions.
• Identifying opportunities to upsell products and services.
• Managing live chat and online enquiries.
• Creating invoices, proformas, credit notes, and courier labels.
• Maintaining accurate customer and order records.
• Acting as the link between customers and our internal technical teams to resolve issues quickly.
• Communicating with German-speaking and international customers.

Conocimientos

German fluency

English fluency

Automotive industry experience

Technical communication

Customer-facing roles

Telephone-based support

Descripción del empleo

ECU Testing Ltd in the United Kingdom is seeking a native German speaker or fluent German-speaking professional for a Customer Sales Advisor role. You will communicate in German and English, handle inbound/outbound calls, advise on parts and services, and support customers with technical questions.

We value automotive experience, strong knowledge of vehicle components, and clear technical communication. On-site role with training, generous holidays, bonus potential, and a supportive team