Generalist Caseworker

Citizens Advice Ltd; Woking; Presencial; GBP 30 000 - 38 000; Tempo integral

Resumo da oferta

Citizens Advice Ltd is recruiting for a fixed term contract that runs until 31 October 2028 to provide comprehensive generalist casework across welfare benefits, debts and related advice areas. You will work independently to manage a demanding caseload from our main office and outreach hubs, helping the most vulnerable residents in our local community solve complex problems.

The role emphasises outreach work and delivering vital support to people in need.

Qualificações

• Generalist casework across a broad range of advice areas.
• Focus on welfare benefits and debt advice.

Responsabilidades

• Manage a demanding caseload independently.
• Deliver support from the main office and outreach hubs.
• Help vulnerable residents solve complex problems.

Descrição da oferta de emprego

Contract Fixed term contract, until 31 October 2028

Funded through the Crisis and Resilience Fund, this exciting new role offers an opportunity to make a real difference by providing comprehensive generalist casework across the full range of advice areas, with a key focus on welfare benefits and debt advice. Working independently to manage a demanding caseload, you will deliver vital support both from our main office and across our vital community outreach hubs to help the most vulnerable residents in our local community solve complex problems.

Citizens Advice values diversity, champions equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently underrepresented in our workforce.

Please note that applicants must have the legal right to work in the UK. Unfortunately, we are unable to offer visa sponsorship.

Please note that this role is not a qualifying work experience (QWE) position for the purposes of the Solicitors Qualifying Examination (SQE).

Closing date for applications: Friday 30th October at 5pm

Applications will be reviewed on receipt on a rolling basis, and we reserve the right to close earlier if applications from sufficient suitably qualified candidates have been received.