Generalist Adviser

Citizens Advice BANES; Greenwich; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Citizens Advice Greenwich is seeking a generalist adviser to provide face-to-face advice and casework to people in Greenwich Borough, with outreach across the borough and occasional homeworking.

The role offers flexitime, a mix of office-based, outreach and home working, and requires the ability to work well both in a team and independently within our policy-driven organisation.

Qualifications

• Experience providing generalist advice and casework.

Responsibilities

• Provide face-to-face advice to the public.
• Work from the office and attend outreach sessions in Greenwich Borough.
• Some home working is available.
• Flexitime policy in place.

Skills

Generalist advisory experience

Job description

Contract Fixed term contract, until 1 November 2027

Interviews will take place on 5 November 2026.

About the role

Citizens Advice Greenwich provides advice and casework to people in Greenwich Borough and to seafarers and their families across the U.K. For more information please visit our website at www.greenwichcab.org.uk

This role is to provide generalist advice and casework to people in Greenwich Borough. The successful candidate must have experience of providing generalist advice and casework.

The job involves providing face-to-face advice to the public. The job includes working from the office, at outreach sessions in the Borough of Greenwich as well as some home working.

There is also a flexitime policy in place.

You will need to be able to work well both as part of a team and independently and be committed to our policies, aims and objectives.

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