General Services Manager

Randstad; Tutbury; On-site; GBP 38,000 - 45,000; Full time

Job summary

A forward-thinking company is looking for a General Services Manager to lead a dedicated team in a dynamic environment. This role involves overseeing service delivery, ensuring client satisfaction, and enhancing operational efficiency. The ideal candidate will possess strong leadership and communication skills, along with a degree in Electrical Engineering and an IOSH qualification. This position offers a competitive salary and opportunities for professional development, making it an exciting opportunity for those looking to advance their careers in facilities management.

Benefits

Comprehensive benefits package

Opportunities for professional development

Dynamic work environment

Qualifications

• Proven management experience in a static site environment.
• Strong knowledge of electrical systems and regulations.

Responsibilities

• Lead a team to ensure seamless operation and maintenance of the site.
• Monitor compliance and conduct audits of operational procedures.

Skills

Leadership Skills

Communication Skills

P&L Management

People Management

Compliance Knowledge

Education

Degree in Electrical Engineering

IOSH Qualification

Job description

Job Title: General Services Manager

Salary: Up to GBP45,000 per annum

Type: Static

We are seeking a highly skilled and motivated individual to join our team as a General Services Manager with a specialization in Facilities Management and IOSH. This role is based on a static site in Tutbury, where you will lead a dedicated team to ensure the seamless operation and maintenance of the site.

Key Responsibilities:

1. Ensure the service delivery exceeds standards and meets client objectives regarding finance and operational KPIs.
2. Understand the client's services and end-to-end processes to effectively communicate with clients and business managers.
3. Maintain high standards by regularly inspecting services provided.
4. Communicate effectively with your team, supporting new initiatives aligned with strategic goals.
5. Identify and implement opportunities to increase revenue and labor productivity.
6. Engage with customers through your management team to ensure service satisfaction via feedback tools.
7. Investigate and address failures in compliance or initiatives to improve performance.
8. Take a hands-on approach to service delivery as needed.
9. Review audits such as Safeguard, SIA, Food Service, and cleaning, ensuring timely completion and action implementation.
10. Monitor compliance through regular audits of operational procedures.
11. Attend monthly GSM meetings, training, and site visits to enhance knowledge.
12. Hold your team accountable for achieving key objectives, following performance management procedures when necessary.
13. Ensure employees undergo comprehensive induction, including company and on-the-job training.
14. Set and review targets and objectives regularly, conducting formal performance reviews.
15. Mentor and coach your team, supporting their development and progression.
16. Apply a structured approach to managing underperformance and non-compliance, involving HR procedures.
17. Support Learning & Development programs and identify personal development needs.
18. Develop your team’s capabilities through ongoing development activities.

Qualifications and Experience:

1. Degree in Electrical Engineering or a related field.
2. IOSH Qualification.
3. Proven management experience, preferably in a static site environment.
4. Knowledge of electrical systems, codes, and regulations.
5. Strong leadership and communication skills.
6. Experience with P&L management, client retention, and business growth.
7. Skills in internal compliance, safety standards, and people management.

Benefits:

1. Competitive salary, up to GBP45,000 per annum.
2. Comprehensive benefits package.
3. Opportunities for professional development and career growth.
4. Dynamic and collaborative work environment.

Randstad CPE values diversity and promotes equality. We welcome applications from all sections of society and support reasonable adjustments to assist your application. Candidates must be eligible to work in the UK.