General Services Manager

Sodexo Group; Tutbury; On-site; GBP 40,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a General Services Manager, where your leadership will drive excellence in Facilities Management. In this dynamic role, you'll coordinate operations, manage client relationships, and lead a talented team to achieve performance goals. With a focus on continuous improvement and safety, you'll play a pivotal role in shaping the future of services that enhance quality of life. Embrace the opportunity to grow professionally while making a meaningful impact in a supportive environment that values diversity and inclusion.

Benefits

Annual performance-related bonus

Professional development opportunities

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Bike to Work Scheme

Wellbeing support platform

Enhanced benefits and leave policies

Qualifications

• Experience in managing multi-site operations and large teams.
• Proven track record in developing profitable relationships for multisite contracts.

Responsibilities

• Coordinate all activities within the assigned area to meet performance targets.
• Nurture client relationships for long-term partnerships and business growth.

Skills

Team Management

Client Relationship Management

Communication Skills

Negotiation Skills

Regulatory Compliance

Business Development

Education

H&S Qualification – IOSH Food safety level 3

Tools

Microsoft Office

Job description

• Plus up to 10% annual performance related bonus
• Opportunities for professional development
• Plus our Sodexo employee benefits package

General Services Manager

Tutbury - Full time

It’s your turn to set the standard.

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management .

As a General Services Manager you'll:

• Coordinate and direct all activities within the assigned area.
• Manage and control the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Manage a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each account across the portfolio of business
• Nurture client relationships to stabilise & develop them for long term partnerships
• Recruit, induct and develop talented employees within the business portfolio and to actively manage poor performance.
• Identify opportunities for organic growth and new business, on site and throughout the account
• Management of Health, Safety and Environmental Legislation relating to the building portfolio ensuring the statutory requirements are met and all records maintained
• Drive the safe behaviour message through the teams using the tools avail focusing on Zero accidents
• Responsible for driving continuous improvement through all accounts
• Manage Service Champion visits and maximize support available from the Service Champions

What we're looking for:

• Experience in Managing a multi-site operation
• Experience in managing a large team and Client portfolio
• Proven experience of developing profitable relationships for multisite contracts
• Knowledge and experience of Facility management is highly desirable
• Experienced in leading company initiatives and change management processes
• Experience in identifying and selling new business
• Strong communication, and negotiation skills
• Excellent client relationship management
• Experience working in a regulatory & compliant environment
• Good knowledge of Microsoft Office and associated programmes
• H&S Qualification – IOSH Food safety level 3

Why Sodexo? :

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

You raise the bar. We’ll help you go higher.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Salary £40,000 - 45,000 per annum plus up to 10% annual performance related bonus