General Services Manager

TN United Kingdom; Tutbury; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a General Services Manager, where you'll lead a dynamic team in Facilities Management. This role is pivotal in driving excellence and innovation, managing client relationships, and ensuring compliance with health and safety regulations. With opportunities for professional development and a comprehensive employee benefits package, you'll thrive in a supportive environment that values your contributions. Be part of a global leader dedicated to enhancing quality of life for everyone.

Benefits

Performance related bonus

Professional development opportunities

Sodexo employee benefits package

Wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Experience managing multi-site operations and large teams.
• Proven track record in developing profitable multisite contracts.

Responsibilities

• Coordinate activities within the assigned area and manage services to meet targets.
• Nurture client relationships for long-term partnerships and drive continuous improvement.

Skills

Team Management

Client Relationship Management

Communication Skills

Negotiation Skills

Change Management

Business Development

Education

H&S Qualification – IOSH Food Safety Level 3

Tools

Microsoft Office

Job description

Social network you want to login/join with:

• Plus up to 10% annual performance related bonus
• Opportunities for professional development
• Plus our Sodexo employee benefits package

General Services Manager

Tutbury - Full time

It’s your turn to set the standard.

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management.

Responsibilities:

• Coordinate and direct all activities within the assigned area.
• Manage and control the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Manage a team to increase the Client and Sodexo’s revenue opportunities, cash sales, labour efficiency, and generate the GOP expected at each account across the portfolio of business.
• Nurture client relationships to stabilise and develop them for long-term partnerships.
• Recruit, induct, and develop talented employees within the business portfolio and actively manage poor performance.
• Identify opportunities for organic growth and new business, on site and throughout the account.
• Manage Health, Safety, and Environmental Legislation relating to the building portfolio, ensuring statutory requirements are met and all records maintained.
• Drive the safe behaviour message through the teams using available tools, focusing on Zero accidents.
• Responsible for driving continuous improvement through all accounts.
• Manage Service Champion visits and maximize support from the Service Champions.

What we're looking for:

• Experience in managing a multi-site operation.
• Experience in managing a large team and client portfolio.
• Proven experience of developing profitable relationships for multisite contracts.
• Knowledge and experience of Facility management is highly desirable.
• Experience in leading company initiatives and change management processes.
• Experience in identifying and selling new business.
• Strong communication and negotiation skills.
• Excellent client relationship management.
• Experience working in a regulatory & compliant environment.
• Good knowledge of Microsoft Office and associated programmes.
• H&S Qualification – IOSH Food Safety Level 3.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We offer a range of perks, rewards, and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support.
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
• Access to a 24hr virtual GP Service.
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family).
• Save for your future by joining the Pension Plan.
• Opportunities for colleagues to grow and succeed throughout their career at Sodexo, including various learning and development tools.
• Bike to Work Scheme to help colleagues contribute to environmental sustainability while staying fit.
• Sodexo UK and Ireland's enhanced benefits and leave policies.

About Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers daily through our services including On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces-friendly employer and welcome applications from people with diverse backgrounds and experiences. We encourage employee involvement in our networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations, and Origins.

We’re a Disability Confident Leader employer, committed to changing attitudes towards disability and ensuring disabled people can fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet minimum criteria.

Click to learn more about our inclusive culture.

Ready to be part of something greater?

You raise the bar. We’ll help you go higher.

Sodexo reserves the right to close this advert early if we receive a high number of applications.