General Manager (Scaffolding Solution Delivery)

Octopus Energy; Holt; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading renewable energy company in the UK is seeking an experienced General Manager to develop a nationwide scaffolding solution. This role demands strong leadership and operational management skills to ensure safety and compliance as well as to drive innovation and efficiency. The ideal candidate will have a proven track record in delivering large-scale operational solutions and a passion for excellent customer service. A competitive salary and benefits package are offered.

Benefits

Competitive salary

Company vehicle

Share options

Pension scheme

Access to benefits platform

Qualifications

• Strong leadership and operational management background required.
• Experience in managing teams across multiple locations is essential.
• Proven customer focus skills with a record of delivering outstanding service.

Responsibilities

• Lead development and nationwide rollout of a scaffolding solution.
• Ensure compliance with health & safety standards.
• Build and manage a high-performing team.

Skills

Strong leadership and operational management background

Proven track record in delivering national or large-scale operational solutions

Excellent commercial awareness

High-level communication skills

Customer focus skills

Evidence of innovation in operations

Education

Full UK Driving Licence

Job description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and to help us make our vision a reality. Octopus Energy Services is on the lookout for a brilliant General Manager to help us build something brand new: a nationwide scaffolding solution, delivered in partnership with Green Energy Access Solutions. This is a brand new role; all about leadership, drive and ambition. You’ll be shaping, growing, and running a service from the ground up - making sure it’s safe, efficient, innovative, sustainable, and above all, brilliant for our customers. What matters most is that you’re an experienced operational leader who knows how to scale things nationally, bring teams together, and deliver for both customers and clients. If you’re excited by the idea of creating and leading a best‑in‑class scaffolding solution alongside the passion to make it happen - we’d love to hear from you.

What you’ll do

• Lead the development and nationwide rollout of a scaffolding solution to support OES projects.
• Ensure compliance with all relevant health & safety standards, regulations, and company procedures.
• Build and manage a high‑performing team, including recruitment, training, and ongoing professional development.
• Deliver projects safely, on time, and within budget, maintaining operational excellence across multiple sites.
• Oversee financial performance including P&L, budgeting, and cost control.
• Build and nurture long‑term relationships with key clients, stakeholders, and contractors.
• Ensure that customer focus and customer experience remain central to service delivery, embedding a culture of responsiveness, professionalism, and continuous improvement.
• Drive innovation in scaffolding methods, systems, and operational delivery to enhance efficiency, safety, and customer outcomes.
• Promote continuous improvement across all aspects of service quality.

What you’ll need (the essentials!)

• Strong leadership and operational management background.
• Proven track record in delivering national or large‑scale operational solutions.
• Excellent commercial awareness, including budgeting, cost control, and client negotiations.
• High‑level communication, stakeholder engagement, and relationship management skills.
• Demonstrable experience in managing teams across multiple locations.
• Proven customer focus skills and attributes, with a strong record of delivering outstanding customer experience.
• Evidence of innovation in operations, processes, or service delivery.
• Full UK Driving Licence.

Preferable (but not essential)

• Scaffolding and access industry experience.
• Knowledge of NASC TG20:22 (scaffold compliance) and SG4:22 (fall prevention).
• CIRS (Construction Industry Scaffolders Record Scheme) qualification.
• NEBOSH General Certificate (or IOSH Managing Safely as a minimum).
• CISRS Supervisor / Advanced Scaffolder / Manager Card.

Who you’ll be

• A people‑first leader who inspires through collaboration, inclusivity, and openness.
• A big picture thinker, able to grow and scale operations right across the UK.
• Obsessed with doing things safely and compliantly - no shortcuts.
• Driven to get results, with a sharp eye on efficiency and performance.
• Not afraid to challenge the norm, always looking for smarter, better ways of working.
• You put customers at the heart of every decision, making sure their experience shines through.

What you’ll get

• Competitive salary.
• Company vehicle.
• Share options in Octopus Energy.
• Pension scheme.
• Access to benefits platform for a range of other benefits.

If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.

As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.