General Manager - Nottingham

IB Talent Search, incorporated; Nottingham; On-site; GBP 52,000 - 76,000; Full time

Benefits offered by this job

Bonus up to £10,000+

Career progression

Job summary

IB Talent Search seeks a General Manager for a thriving leisure/hospitality site in Nottingham. You will lead a 30+ team, drive guest satisfaction, and maximise revenue opportunities in a market-leading venue.

The role demands a background in hospitality/leisure/retail, plus proven experience managing teams of 15+. You will champion service excellence, safety, and operational efficiency in a busy environment.

Qualifications

• Experience managing teams of 15+ across hospitality/leisure/retail settings.
• Understanding KPIs and P&L to drive profitability.
• Strong customer service focus with a track record of improving guest experience.

Responsibilities

• Oversee daily site operations and guest satisfaction.
• Train and develop staff to maintain high service standards.
• Ensure health & safety compliance and cleanliness across all areas.
• Develop strategies to enhance guest experiences and drive business growth.
• Manage inventory and supplies to support operations.

Skills

Team leadership

P&L analysis

Guest service

Revenue growth

Job description

General manager Sought for thriving Leisure /Hospitality site in Nottingham.

My Client is the market leader in their field, creating an environment for all ages in their sites that offer an exciting mix of hospitality and leisure a across the UK.

They are now looking for a General Manager for their site in Nottingham:

This is a successful site that is ready to be taken to the next level by an experienced GM.

You will be managing a team of 30+ and will be responsible for improving the customer journey and maximising revenue opportunities.

Their reputation is built on a strong product offering backed by great customer service.

My Client offers a generous salary plus an excellent bonus package that can be worth £10,000+ p.a. and a chance for real career progression an an exciting environment.

As an employer they are committed to training and developing their teams with an emphasis on person growth and progression.

The ideal candidate comes from a hospitality, leisure or retail background

Must be used to managing teams of 15+

Understands KPIs and can analyse the P+L

Responsibilities

• Oversee daily operations of the site, ensuring high standards of service and guest satisfaction.
• Manage and train staff, fostering a positive team environment.
• Ensure compliance with health and safety regulations and maintain cleanliness in all areas.
• Develop and implement strategies to enhance guest experiences and drive business growth.
• Maintain inventory and manage supplies to support operational needs.

Most of all you must have a zest for ensuring your customers have a great time in a welcoming, clean and safe environment.