General Manager (Manchester)

Gravity Recruit Limited; Manchester; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Strong Bonus

Competitive package

Job summary

Gravity Recruit Limited is seeking a General Manager for a major Leisure venue in Manchester. You will oversee a large site with multiple propositions, delivering outstanding customer service and presenting the venue at its best.

You'll manage a big team, ensure strict operational compliance in a regulated sector, and flexibly cover extended hours as required. A strong leadership background in Leisure/Hospitality or high-volume retail is essential.

Qualifications

• Experience in Leisure/Hospitality or high-volume retail is valued.
• Experience running your own site or as a senior number 2 in a large operation.
• Flexible working patterns with extended hours required.
• Passionate about customer service with confident leadership.

Responsibilities

• Managing a large Leisure venue with a mixture of different propositions.
• Delivering exceptional customer service and maintaining high standards.
• Managing high levels of operational compliance in a heavily regulated sector.
• Leading a large team across various propositions in a couple setups.

Skills

Customer service

Team leadership

Operations management

Compliance management

Job description

General Manager - Manchester

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional General Manager for their site in Manchester.

The Role

• Managing a large Leisure venue with a mixture of different propositions.
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
• Managing high levels of operational compliance in a heavily regulated sector.
• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

Up to £40,000Basic + Strong Bonus & Package

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